Stephen Hatfield Email and Phone Number
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Proven 25+ year leader with a strong track record in retail and hospitality within a government setting. Skilled in crafting and executing strategic plans to enhance efficiency, productivity, and quality while fostering high-performing teams. Demonstrated success in driving organizational performance and leading transformative change through data-driven insights and innovative leadership. Possesses exceptional interpersonal and communication abilities to effectively collaborate across all levels of an organization.
Navy Exchange Service Command (Nexcom)
View- Website:
- navyexchange.jobs
- Employees:
- 4040
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Director, Learning And Organizational DevelopmentNavy Exchange Service Command (Nexcom)Norfolk, Va, Us
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Director, Learning & Organizational DevelopmentNavy Exchange Service Command (Nexcom) Aug 2021 - PresentVirginia Beach, Virginia, United StatesDirects and oversees the enterprise’s Learning & Organizational Development function. Develops and implements learning strategies aligned with corporate objectives. Manages digital learning platforms (LMS, Content Library) and creates training programs for employees at all levels. Oversees mandatory training and supports internal content creation. Provides strategic guidance and consultation on training, performance, and development initiatives to senior leadership, managers, and HR teams.Leads a growing team of instructional designers, organizational development specialists, and AV producers to deliver high-impact learning solutions. Serves as acting Senior Vice President, Chief Human Resources Officer, leading the HR leadership team, overseeing employee relations, HR operations, and diversity initiatives.
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Sr. Organizational Development & Training SpecialistNavy Exchange Service Command (Nexcom) Sep 2018 - Aug 2021Under leadership of the Chief Learning Officer, responsible for:● Provided guidance, leadership, and consultation to senior leaders, managers, associates, and HR colleagues on a wide range of training, performance, and development programs● Leading and managing a team of instructional designers, OD&T specialists, and audio video production specialists to deliver high impact/high quality learning and development programs to support individual, team, and organizational development needs and goals
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Business Process Analyst (Change Management & Training Lead)Navy Exchange Service Command (Nexcom) Jan 2016 - Sep 2018As apart of the Oracle Upgrade Program Team, my core responsibilities are leading change management and training initiatives for all business areas.
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Faculty For Nexcom'S Executive Skills Development (Esd) ProgramNavy Exchange Service Command (Nexcom) May 2011 - Sep 2018Virginia Beach, Virginia, United StatesDeveloped and delivered comprehensive corporate training curricula in retail & service operations, leadership, team building, performance optimization, and feedback management. Managed program logistics and participant communications across multiple platforms, including Google and SharePoint. Provided one-on-one coaching to over 200 participants, focusing on program materials, individual development, and self-assessment. Planned, reviewed, and managed program budget
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Omni Channel Project LeadNavy Exchange Service Command (Nexcom) Sep 2014 - Jan 2016
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Program Manager Continuous Performance ImprovementNavy Exchange Service Command Mar 2009 - Jan 2016Oversaw and managed NEXCOM's Continuous Process Improvement (CPI) program. Collaborated with leadership to identify and implement cost-saving initiatives through process optimization. Led a team of Black and Green Belts in conducting Lean Six Sigma projects. Provided training and consulting to improve organizational efficiency and customer satisfaction.
Stephen Hatfield Skills
Frequently Asked Questions about Stephen Hatfield
What company does Stephen Hatfield work for?
Stephen Hatfield works for Navy Exchange Service Command (Nexcom)
What is Stephen Hatfield's role at the current company?
Stephen Hatfield's current role is Director, Learning and Organizational Development.
What is Stephen Hatfield's email address?
Stephen Hatfield's email address is st****@****avy.mil
What is Stephen Hatfield's direct phone number?
Stephen Hatfield's direct phone number is (877) 810*****
What skills is Stephen Hatfield known for?
Stephen Hatfield has skills like Team Building, Inventory Management, Leadership, Training, Operations Management, Customer Service, Retail, Military, Process Improvement, Six Sigma, Budgets, Leadership Development.
Who are Stephen Hatfield's colleagues?
Stephen Hatfield's colleagues are Ashlynn Lee, Hayley Joyner, Michael Bailey Sr, Angela Defrias, Lashara Church, Susan Hensley, Angela Blanchard.
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Stephen Hatfield
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Stephen Hatfield
Co-Founder, Arete Advisory Board Partners, Llc., Former Ey And Andersen Partner And Tech Industry Leader. Non-Profit Org Chairman. Uscg Licensed Master Mariner.Hingham, Ma4aol.com, comcast.net, ey.com, aol.com
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