Stephen Hatfield Email & Phone Number

Norfolk, Va, Us

Virginia Beach, Virginia, United States

Directs and oversees the enterprise’s Learning & Organizational Development function. Develops and implements learning strategies aligned with corporate objectives. Manages digital learning platforms (LMS, Content Library) and creates training programs for employees at all levels. Oversees mandatory training and supports internal content creation. Provides strategic guidance and consultation on training, performance, and development initiatives to senior leadership, managers, and HR teams.Leads a growing team of instructional designers, organizational development specialists, and AV producers to deliver high-impact learning solutions. Serves as acting Senior Vice President, Chief Human Resources Officer, leading the HR leadership team, overseeing employee relations, HR operations, and diversity initiatives.

Under leadership of the Chief Learning Officer, responsible for:● Provided guidance, leadership, and consultation to senior leaders, managers, associates, and HR colleagues on a wide range of training, performance, and development programs● Leading and managing a team of instructional designers, OD&T specialists, and audio video production specialists to deliver high impact/high quality learning and development programs to support individual, team, and organizational development needs and goals

As apart of the Oracle Upgrade Program Team, my core responsibilities are leading change management and training initiatives for all business areas.

Virginia Beach, Virginia, United States

Developed and delivered comprehensive corporate training curricula in retail & service operations, leadership, team building, performance optimization, and feedback management. Managed program logistics and participant communications across multiple platforms, including Google and SharePoint. Provided one-on-one coaching to over 200 participants, focusing on program materials, individual development, and self-assessment. Planned, reviewed, and managed program budget

Oversaw and managed NEXCOM's Continuous Process Improvement (CPI) program. Collaborated with leadership to identify and implement cost-saving initiatives through process optimization. Led a team of Black and Green Belts in conducting Lean Six Sigma projects. Provided training and consulting to improve organizational efficiency and customer satisfaction.