Stephen Holzer Email & Phone Number

Stafford, Va, Us

Supporting US Marshal Service FORCE Contract

Washington D.C. Metro Area

Supporting the DHS LAN Managed Services (LMS) contract• Implement network access control solution via Cisco Identity Services Engine o PKI Certificate authentication o Authentication and Authorization policy creation• Configure and implement network devices o Cisco switches, routers and wireless devices• Managed, deployed, monitored, and maintained LAN-A server infrastructure o VMware ESXi and vCenter o Nutanix Acropolis OS/AHV o Windows Server 2012 R2 and 2016 o Linux/Unix based appliances• Install, manage, and maintain various network administration and management services o Solarwinds Orion - Network Performance Monitor - Network Configuration Manager - Netflow Traffic Analyzer - Voice and Network Quality Monitor o Cisco - Prime Infrastructure - Identity Services Engine - Secure Access Control System - Wireless LAN Controller• Design and Implement Out of Band solution• Develop, test, and critically evaluate engineering solutions o Defining requirements and developing solutions to meet those requirements o Document design and testing standards o Creation and enforcement of configuration baseline o Present solutions to stakeholders and clients

Washington D.C. Metro Area

In this position, I supported project managers on the DHS OneNet PMO contract. Some of my main responsibilities were directing, coordinating, and documenting changes to the DHS network, triaging all requests that come into OneNet Engineering, and running performance statistics and analysis.

Blacksburg, Va

IT Helpdesk at the Virginia Bioinformatics Institute at Virginia Tech. Providing desktop and networking support for customers using different environments including Windows, Mac OSX, Linux, iOS, and Android. Responsibilities include: providing desktop and networking support for non-technical users, user account administration, procedure documentation, issue resolution, and installation of hardware.

Worked in the security operations center handling incidents and monitoring network activity. Moved on to work with the Network Engineering team where I helped with the deployment, testing, and customer support of Windows 7 throughout the CBP.

Bachelor'S Degree, Economics

Halfway through my college career, I wanted to switch my focus from Mechanical Engineering to Information Technology. Having discovered.

Education record

Education record