- Write book reviews for online magazine bookreporter.com and their offshoot, teenreads.com- Responsible for reading and reviewing, on average, two books per month.- Interview authors as necessary for special features.- Required to submit reviews by set publishing deadlines.

Actively sell and promote Llewellyn products to assigned accounts, with primary emphasis on increasing sales volume.Provide client base with the latest in Llewellyn offerings and product enhancements.Strategically forecast annual sales goals for assigned accounts and client types, including long-term strategic plans (1-3 years). Prospect and act on opportunities to maximize account’s sales. Establish and build positive relationships with all assigned accounts.Manage sales territory by troubleshooting customer and client questions with internal departments (i.e. accounting, shipping and customer service).Ensure all aspects of business relationships are within Llewellyn policy and procedure guidelines. Advise Llewellyn management of any special account developments that involve dramatic increase or decrease in sales volume. Understand business issues, as they pertain to Llewellyn, and have a solid comprehension of Llewellyn products and product lines to promote and increase account base.Participate in ongoing training opportunities, including self-based learning such as reading Llewellyn literature.Work with Sales, Marketing and Publicity departments to stay abreast of (and act on) market and product development opportunities. Follow established departmental procedures to ensure efficiency and effectiveness of internal and external operations. Maintain a high level of professionalism in interactions with internal and external customers, which includes developing good relationships using communication and response skills.Attend trade shows as assigned.Attain all established individual indicators, objectives, quotas and guidelines.Attend and participate in-house meetings as assigned. Work on special projects and other duties as assigned.

Buy all frontlist and backlist trade books for the St. Olaf Bookstore: Meet with publisher representatives on a seasonal basis; read publisher catalogs in advance of meeting; analyze system reporting to determine appropriate buying levels and subjects; stay within assigned inventory goalsProcess customer special orders: Place trade orders with publishers or wholesalers for all trade book special orders; research and order out of print titles for customers as needed.Assign work to and coordinate department priorities and goals with Trade Book Assistant.Create and maintain all book displays; assign themes and create or coordinate signageCoordinate production of in-store newsletters or catalogs; manage monthly or weekly trade book marketing programs; look for promotional opportunities with publishers; update website as new faculty/staff/Scandinavian titles arrive or as data changes; contribute advertising ideas to Director.Maximize publisher co-op advertising opportunities in coordination with rep and Director.Plan and arrange author reading series; review author tours in publisher catalogs and schedule author readings with publishers; place event book orders; plan publicity; work with faculty or departments to support author events on campus; work with alum authors or faculty to support their titles and coordinate events.Promote and sell books to in-store customersReceive and process phone orders and respond to general phone inquiries; assist customers with questions at information deskAssist staff and students in other bookstore departments: As needed, assigned, and as time allows. Train students as assigned to become familiar with Trade Book areas.Support retail financial goalsSupport the academic mission of the college; interact on a daily basis with faculty/staff; organize cultural events with authors or departments

- Assistant Store Manager, 2003-2008; previously a department lead and department manager.- Interact with customers and locate requested titles, as well as handling any complaints/issues they brought to my attention.- Receive stock and properly shelve/organize.- Scheduled 50+ booksellers and 6 managers.- Increased size of SF/F department, increasing its sales figures to the 3rd highest in the store, up from 15th.- Maintain and devise displays for product, using both detailed corporate planograms and individual design layouts.- Analyze sales data and order books to meet demands/interests, order appropriately to meet those demands/interests.- File reports nightly with district office regarding sales figures.- Interact with district managers and buyers to properly serve customer needs.- Organized/Assisted author signing events and other public relations outings/outreach.- Embrace digital rollout and provide support and sales to customers for nook devices and digital ebook content.