Stephen Ikin, Cissp, Cism, Ccsp Email & Phone Number

Washington, District Of Columbia, United States

Working with the Criminal Division of the U.S. Department of Justice to identify, design, implement, test and deploy IT infrastructure and system upgrades.

Washington, District Of Columbia, United States

• Designing, implementing and supporting the U.S. Presidential Transition Team & IT Infrastructure for the 2024 Presidential election.• IT infrastructure is completely segregated from the GSA headquarters in Washington, DC and the cloud platforms from Cisco, Zscaler, Okta, CloudStrike, Splunk, AWS, Citrix, Microsoft Azure AD, Office 365 and Google Workspaces.

Washington Dc

Promoted to Manager, IT Strategy & Implementation, 08/2012-04/2023Promoted to Enterprise Architect, 08/2009-08/2012Network Administrator, 08/2006-08/2009• Empowered business strategy achievement by leading strategic and tactical IT roadmaps, focusing on the architecture, build, deployment, and service desk. • Generated cyber security KPIs to measure and quantify the IT environment’s security posture. • Supervised project planning and estimation, providing input on technical feasibility, timelines, and resource requirements. Projects included upgrades to the General Ledger, the Trading System, the Portfolio Risk Management platform.• Supported and upgraded end-to-end solutions for complex software applications, ensuring scalability, reliability, and secure applications.• Rebuilt IT infrastructure, starting from the ground up:o Rearchitected hardware, software, network, and cybersecurity to comply with Sarbanes-Oxley regulations.o Improved performance and savings by consolidating and upgrading legacy Windows and SQL servers to the current OS, on-premises servers to Hyper-V at Azure, Office 365, and other COTS software upgrades, saving < 30%.• Improved costs and response time by outsourcing IT management, compliance, and support to an MSP. Introduced a 24 x 7 ITIL framework helpdesk support, generated a 25% improvement in customer satisfaction. • Solved weaknesses discovered during IT audits by improving IT security change control process and system administration. ~10% year-on-year reduction in the number of “findings” reported to the Board of Directors. Annually cost < $100,000. Consultancy saving > $250,000.• Upgraded all legacy Cisco network hardware (firewall, routers, switches, WAPs) to the Meraki platform. 3 locations, 6 firewalls, 30 switches, 20 wireless access points, 45 telework devices.• Technical project manager for 4 office relocations. Implemented 4 VoIP systems with a 3-year payback, > $150K savings.

Washington, District Of Columbia, United States

• Infrastructure Modernization: Redesigned and upgraded the legacy architecture, infrastructure, and systems adding high availability redundant systems: All internet circuits, firewalls, switches, wireless APs, server hardware, UPS’s, AV systems, and operating systems and DBMS’s. 50% risk reduction of systems failure and helped grow the organization from 40 to 200+ employees and $6Bn in assets to $24Bn in 15 years.• IT Project Management: Led the project to outsource the day-to-day management, monitoring, support, and cybersecurity of IT resources and environment to a managed service vendor. 5-year contract: $750,000 annually.• Audit Leadership & Optimization: Implemented the user access review platform thus making the semi-annual COBIT SOX ITGC Access Reviews automated with a defined workflow for certification. The scope included the integration of 5 SQL Server 2019 instances, 50 SQL databases, 6,000 Salesforce users, 6 SharePoint sites, 15 applications and 40,000 application entitlements.• Cybersecurity: Introduced Cybersecurity awareness training, ensured 100% compliance, ~25% reduction in phishing incidences. • Disaster Recovery: Designed and executed the Farmer Mac IT pandemic business continuity plan encompassing all employees (175+ employees, 25+ contractors, and 25 board members). 100% remote working environment with access to all systems. Achieved 0% business downtime and received an official award from the CEO.• Application Scaling: Worked with the QRM (Quantitative Risk Management) development team scaled the analysis server farm to a high-performance network configuration helping to reduce the time to process asset valuations runs from 8 hours to 2 hours. Annual QRM software cost > $1 million, Azure QRM infrastructure spend $500,000. Technologies included WS 2019 with Microsoft’s High Performance Computing solution, and Intex APIs and Bloomberg. Approximately 45% improvement in the utilization of QRM, saving $300,000 annually.

New York, New York, United States

• Managed all technology services, migrated infrastructure, controlled costs, boosted productivity, and identified service, project, regulatory compliance, and strategic risks by engaging with all stakeholder levels and functions. • Ran IT networks, software, hardware, security cameras, databases, backup, cybersecurity, and legacy system conversion. • Managed servers, routers, network cables, PCs, upgrades, business machine installation, and provided tech support to staff. • Enabled better decision-making by business leaders by improving data availability, quality, visualization, analysis, and speed. • Enable organization goal achievement while mitigating potential risks by leading cross-functional staff. • Exceeded all SLA metrics via improved service delivery, workflow automation, escalation procedures, and quality assurance. • Improved website development time and costs by outsourcing internet and intranet to vendors.

Manchester, England, United Kingdom

• Enabled equity trading, financial processes, and growth by converting functional needs into technical project scopes.• Architected and deployed TD’s eBank integration with and broker customer details operating on IBM AS/400s.• Managed IT project planning, requirements gathering, contracts, schedules, budgets, test scripts, tracking, quality assurance, risk management, data analysis, metrics, evaluation, problem-solving, communication, and reports.• Created technical project management documentation standard for the Wireless Application Protocol mobile trading platform.

Warrington, England, United Kingdom

• Oversaw technology strategy that empowered business goals, execution, projects, daily functions, and support staff. Help grow the organization from ~200 to ~500 users and from 8 to 15 offices.• Used digital workflow and collaboration tools to create escalation procedures to inform leaders on technology issues.• Improved cost, consistency, and quality of the IT function in 15 offices by combining services after several business mergers.