Proven leader and top performer for providing the best possible learning experience to all of our participants at American Express. This will ensure that my delegates have the most successful opportunities available to them. This in turn, enables them to achieve their goals through the use of industry-based and individualised learning activities. I aim to provide my delegates with the knowledge, confidence, determination and expertise to lead others. I am a subject matter expert as a Performance and Training Specialist, with 25 years of experience implementingProduct and Training Deliverables for Fortune 500 companies within the financialservices and travel industry sector. This includes marketing and development oflifestyle programs for premium wealth accounts.Core competencies include training facilitation, end-to-end training/learningprograms, ongoing targeted performance coaching during and post training,partnership across business units to diagnose performance gaps, engage intargeted coaching to increase productivity and revenue, partnership withoperational leadership and serve as an integrated business partner., facilitation ofcontinuing education training on new travel tools, products, and services. Subjectmatter expert with a focus on travel industry and financial product management.