Stephen Jagun Email & Phone Number

Birmingham, Gb

Birmingham, England, United Kingdom

Key Responsibilities ➡️ I streamlined our data processes by transitioning from the previous Caterlyst system to our in-house software. Along the way, I had the pleasure of training and coaching over 20 team members in advanced data analysis techniques, fostering a data-driven culture and empowering our team to make informed decisions.Key Achievements:• Reduced report creation time by 30% through optimising consumer behaviour data handling and refining data visualisation methods.• Boosted customer market penetration by 20% by defining business requirements and creating dashboards in collaboration with key stakeholders.• Enhanced data accuracy by 15%, cut data processing time by 10%, and upheld field team data entry procedures with the development of an audit tool.• Increased market share by performing an in-depth market analysis and competitor review for existing and new product lines.

Birmingham, England, United Kingdom

Key Responsibilities ➡️ I led an initiative at a top-tier bank to address complex data challenges. I developed a training model and comprehensive guide for employees with limited data literacy skills. Additionally, I conducted extensive research and development to create an advanced ChatGPT plugin, enhancing our data capabilities.Key Achievements:• Speeded up the solution design process by 40% in the financial institutions’ sector by collaborating with a team of five data consultants and engineers.• Improved process efficiency by 25% and reduced onboarding time for new employees by 60%.• Reduced manual workload by 20% and increased data accuracy by coordinating with over ten cross-functional teams to automate data collection processes.

Birmingham, England, United Kingdom

Key Responsibilities ➡️ I used advanced data visualisation techniques to make complex insights easy to understand, boosting data-driven decision-making by 57%. I also implemented a predictive model with machine learning to accurately forecast product demand, which helped optimise inventory management and reduce stockouts by 20%.Key Achievements:• Achieved a 9% increase in operational efficiency of risk assessment by generating data-driven reports and delivering actionable insights using Plotly.• Elevated average sales by 35% and margin by 12% by leading a major pricing restructure and creating a three-tiered pricing model.• Facilitated a 41% increase in consolidated data availability by integrating disparate data sources through effective data manipulation techniques.• Improved marketing campaign performance by 17% by conducting in-depth data analysis, identifying market trends, and providing actionable insights to executive leadership.

Lagos State, Nigeria

Key Responsibilities ➡️ I led a team of 10+ engineers and contractors to design and implement microwave enterprise links, bringing internet services to over 100K people. Within my first two weeks, I developed more than 10 dashboards daily for executive-level reporting using Tableau and SQL Queries in MySQL.Key Achievements:• Decreased access lag time by 25% by implementing technology strategies within defined SLAs, analysing data with Excel, and working with regional sales teams and tower companies.• Directed and coordinated a $300K+ microwave enterprise project for deployment in crude oil refineries and flow stations in Rivers State, Nigeria.• Enhanced client retention rates by 28% by developing new predictive models using Python, R, and SAS.• Amplified revenue growth by 20% in one year by leading the evaluation and selection of a new CRM system and spearheading a cross-functional team for its implementation.

Lagos State, Nigeria

Key Responsibilities ➡️ I collaborated with cross-functional teams in marketing, finance, and product development to understand their data needs and support strategic planning and operational improvements. Proudly, I led a team of over 10 interns on various projects and earned the Heineken Total Productive Maintenance Bronze medal for our efforts.Key Achievements:• Minimised raw material losses by 28% and optimised material usage by devising effective data strategies.• Cut processing downtime by 16% by revamping training materials and automating new intake processes.• Boosted revenue by 29% by consolidating unstructured data from over 20 sources to develop the foundation of a new product.

Lagos State, Nigeria

Key Responsibilities ➡️ I created databases to track well operations, performance metrics, and operational costs, using statistical methods and software tools. I worked closely with engineering teams to interpret data trends, support decision-making, and offer recommendations to enhance operational safety.Key Achievements:• Improved drilling efficiency by 17% by analysing offshore oil well data using Excel and SPSS.• Attained 100% data quality by collaborating with over ten cross-functional teams to collect, clean, and preprocess data from various sources.

Master'S Degree, Business Analytics

Activities and Societies: Co-founder, Aston Chess Society• Modules: Software Analytics, Big Data for Decision Making, Decision Models.

Bachelor Of Engineering - Be, Chemical Engineering

Activities and Societies: Nigerian Society Of Chemical Engineers (NSChe) Nigerian Society of Engineers (NSE)

Diploma Of Leadership Development