Dell EMC Project Manager for Agile virtualisation migration workstreams for the NatWest group. Migrating clients away from legacy hosting, storage and switch infrastructure including both physical and virtual migrations. Headed up daily stand-up sessions with the migration team ‘squad’ to plan and deliver migrations to clear down all connections to the legacy Infrastructure and then decommission the infrastructure. Liaising with the NatWest Business application owners to obtain approvals for migration, scheduling these migrations from both a business and technical perspective to establish application shutdown and migration method for the Schedule of Events and resourcing all components and governance. Overcome any technical or business issues which would restrict these migrations. Responsible for the command, control and ownership of the migrations at evenings and weekends to their successful completion, including any escalations, incidents or backouts that may have occurred. Regular weekly reporting and presentation to internal and external stakeholders. Presented key squad success to senior Dell management and NWG stakeholders. Taking a lead role in the quarterly workshops to show the success of the last quarter and use interactive Kanban sessions with both Technical and Business contacts to determine our goals, dependencies, risks and issues for the next quarter. Produced promotional migration campaigns and topical social media posts including sustainability, highlighting the success of the programme’s work, increasing its exposure and enabling new opportunities.

Project Manager for Virtualisation environment refresh Project. Working with Dell Technologies as the vendor to assist the delivery new hosting platforms for core business areas across markets and retail banking. The role was assurance of delivery and to support Dell with their delivery, removing blockers, being a subject matter expert and working with technical platforms, business areas and application support teams with a view to remove blockers whilst instilling confidence in the migration strategy and to gain support from the business to enable the migration of over 4000 virtual hosting migrations from old infrastructure to Dell Technologies VXBlock hosting clusters.

Project manager for 4000 server migration, migrating servers away from legacy HP virtual hosting to Cisco UCS blade hosting. Managing business engagement, technical resourcing, meeting bank governance via their change process and managing migration weekend events and any escalation born out of the migrations

VCS Virtual Desktop roll out liaising with business areas for approval to migrate from a physical to a virtual desktop environment.

Lead deployment and support teams for BNY Win7 rollout. Managing build, data migration and deployment of new desktops for BNY East India Dock offices

Worked in a self-contained project that built, migrated and deployed new desktops and laptops to Standard Chartered Employees in their City office.

I supported the onboarding of 3 new businesses into the BBW domain. Identifying where existing hardware could be reused and reimaged and where new hardware was required. Once these new site requirements where evaluated, I would then set up the new offices, including the deployment of new/rebuilt laptops and desktops, set up access to BT OneNet, configure Cisco switches and Wireless Access points and finally migrate user shared storage to BBW servers.

UKPowernetworks Blackberry Support engineer on a Blackberry migration project. The project scope was to migrate users from EDF to UKPN Exchange and BES servers.

Senior Desktop Support Engineer (back/middle Office) 2nd line Desktop support for RBS offices throughout their London campus, supporting users on Windows based PCs using a mix of HP, Dell and IBM equipment.

Providing sole support for end user and infrastructure at ACE Insurance Maidstone office for 200 users.

Team Leader of support engineers for the rollout of 3000 XP desktops and laptops to HSBC's user base in their HQ at Canary Wharf.

Working as a lead deployment engineer on a printer refresh & screen replacement on trade floors, the aim was to ensure a seamless switch over, minimising disruption and ensure the business could function as normal.

Hardware rollout and System tests for Marks & Spencer's newly built HQ. This included installing IBM desktops, screens and port replicators to new desks.