Stephen Karp Email & Phone Number

Rosemont, Illinois

I am excited to announce that I have joined Zwilling J.A. Henckels as Retail Store Manager at the new Zwilling Factory Outlet store in Rosemont, IL. Currently, we are scheduled to open by the beginning of November in the Chicago Fashion Outlet mall.We are looking to fill the following part-time positions: Keyholder, Retail Sales Associate. The ideal candidate will be self-motivated, a team player and a resourceful professional with a culinary passion.

Oak Brook, Il

Northbrook, Il

Cultivated effective communication and accountability between management team, culinary and retail staff to enhance in-store experience. Fostered a passionate coffee culture to achieve 31% increase in Sales LY and 11% TTL. Increased operational efficiency and inventory level accuracy to reduce shrink from 2.57% to 1.69%. Enhanced visual excellence by delegating areas of pride to each team member and utilized store map to maintain consistent replenishment and accountability.

Lincoln Park, Chicago, Il

Helped developed a high-functioning management and sales team to increase 2012 sales to over 3 million. Effectively managed inventory levels and secured high-value merchandise to reduce shrink to the lowest result in store history.

Naperville, Il

Returned to Sur La Table to assist with year end inventory and to help open the Bayshore store in Wisconsin.

Responsible for contacting identified participants by phone and/or other electronic means to promote disease management programs and services. Provides administrative support to the team and engages participant in identified programs to maximize client enrollments and optimal customer service.

Naperville, Il

Assist management team in enhancing employee morale and maintaining a positive working environment by encouraging trust, accountability, and transparency among team members. Increase sales and consumer loyalty by coaching staff to be a “trusted authority” through a client-focused sales approach and expert product knowledge. Conduct employee training and development to enhance product knowledge.

Developed and implemented innovative employee related initiatives in Chicago and New York to drive employee satisfaction and increase client service capabilities. Created and managed a corporate catering position to reduce operational expenditures and to ensure the quality, safety, and staging of materials for executive staff meetings. Fostered an organizational community building campaign to enhance internal and external client cohesiveness by initiating a grassroots level Internal Growth Initiative (IGI). Coordinated special events including perspective client meetings and receptions, monthly employee team-building functions, and fundraising events.