Worked to constantly improve information technology systems and infrastructure.Created business requirements and technical and quality assurance specifications.Created and lead teams across multiple departments to ensure focused objectives were met and overall desired outcomes achieved.Increased revenue by implementing integration IT projects and meeting aggressive budget constraints.Worked closely and in liaison with ICT providers to ensure quality provision of goods and… Show more Worked to constantly improve information technology systems and infrastructure.Created business requirements and technical and quality assurance specifications.Created and lead teams across multiple departments to ensure focused objectives were met and overall desired outcomes achieved.Increased revenue by implementing integration IT projects and meeting aggressive budget constraints.Worked closely and in liaison with ICT providers to ensure quality provision of goods and services and to ensure the company gets value for money.Helped to train and onboard new employees.Maintained documentation of all systems, software, and hardware.Interacted with teams and provided guidance on projects.Managed marketing agendas and suggested ways to improve audience saturation.Supervised and provided the required synergy to realize smooth and seamless financial systems changeoverMaintained and reviewed SLAs with service providersProvided technical and management skills to ensure successful design and implementation of E-commerce, social media and digital marketing project that have resulted in improved and expanded business fortunesCrafted beautiful, highly effective E-Commerce website that performed brilliantly on mobile, tablet and desktop.Liaised with team to develop content and choose applicable solutions to create and maintain website.Laid groundwork of SEO to increase visibility and enable adding fresh pages to site.Developed creative plans for digital marketing campaigns that increased conic and singer brands awareness by more than 40% Collaborated with marketing team to launch a successful digital marketing campaign including google ads and Meta ads that increased website traffic by 1000% in one yearDeveloped creative concepts and designs for a variety of projects, including websites, print collateral, and digital marketing campaignsDeveloped and implemented an analytics strategy that tracked key metrics and improved decision-making Show less

Analysed customer network requirements, offering targeted product recommendations and setups to meet needs.Maintained network infrastructure, suggesting improvements, upgrades and network monitoring tools to support performance.Diagnosed hardware and software faults quickly and effectively for optimal network operations.Executed system upgrades with patches, service packs and new configurations to meet technical requirements.Provided technical support on systems, software and… Show more Analysed customer network requirements, offering targeted product recommendations and setups to meet needs.Maintained network infrastructure, suggesting improvements, upgrades and network monitoring tools to support performance.Diagnosed hardware and software faults quickly and effectively for optimal network operations.Executed system upgrades with patches, service packs and new configurations to meet technical requirements.Provided technical support on systems, software and applications to staff when needed.Managed client expectations with professional, considered approach to projects.Participated in pre-project analysis and technical assessments to validate creation of user-friendly interface.Collaborated with content developers to create highly polished online content and post to various online platforms.Closely monitored system performance, ensuring proper and efficient working order, promptly troubleshooting issues as they arose.Reviewed performance against targets, appropriately identifying and managing risks and opportunities.Drafted policy documents in collaboration with stakeholders and managed vendor contracts by assigning tasks and communicating deliverables.Crafted beautiful, highly effective websites that performed brilliantly on mobile, tablet and desktop for various clients.Liaised with team to develop content and choose applicable solutions to create and maintain website.Laid groundwork of SEO to increase visibility and enable adding fresh pages to site.Developed creative plans for digital marketing campaigns that increased various clients' brands awarenessDeveloped creative concepts and designs for a variety of projects, including websites, print collateral, and digital marketing campaignsImplemented SEO best practices that resulted in improvement in website visibility in search engine rankingsDeveloped and implemented an analytics strategy that tracked key metrics and improved decision-making Show less