Stephen Langdown Email & Phone Number

Newcastle Upon Tyne

Specialist IT Support Company based in Newcastle upon Tyne. Provide Laptop and Desktop repair service to Business and Private customers. Provides Technical Support Services to CCTV Installers and End Users.Medical Instrumentation Field Service Engineering.

North Shields

Supplying business support and advice to Pre-Start clients.

Morpeth

Providing field service support to Medical Instrumentation devices in hospitals throughout the UK.Servicing and repairs to Ortho Clinical Diagnostics Autoview Blood Analisers throughout the UK.Servicing Ethicon Harmonic Scalpels in theatres throughout the UK.

Baltimore House, Gateshead

ERDF Specialist helping to deliver the Growth Accelerator service to North East businesses.

Baltic Place, Gateshead

Assisting North East businesses to achieve their growth aspirations.

Civic Centre, Gateshead

Providing business adviser services to Pre Start NEA Clients.

Jesmond, Newcastle Upon Tyne

ResponsibilitiesStock ControlMy role has been to implement an effective Stock Control system to ensure all stock is processed and catalogued efficiently.SEO and Social Media ManagementSet up and contribute to the Search Engine Optimisation and Social Media interaction with customers throughout the World.ICT Hardware and Software MaintenanceInstalled ICT.

Gateshead

• Managed funding applications and ensured ROI for public and private spend.
• Developed relationships with businesses, understanding their long and short term needs utilising a diagnostic framework.
• Established trusted relationships with key stakeholders, working closely with strategic partners such as Gateshead Council, One North East, The China Business Association and Nat West Bank.
• Ensured the financial solvency of company budgets, monitoring financial performance and protection of assets.
• Always achieved targets and KPI’s.

• Managed funding applications and ensured ROI for public and private spend.
• Developed relationships with businesses, understanding their long and short term needs utilising a diagnostic framework.
• Established trusted relationships with key stakeholders, working closely with strategic partners such as Gateshead Council, One North East, The China Business Association and Nat West Bank.
• Ensured the financial solvency of company budgets, monitoring financial performance and protection of assets.
• Always achieved targets and KPI’s.

Training & controlling Service Engineers and Customer Service staff to implement and monitor customer service programmes. Responsible for repair, generally to component level, Desktop PCs; Laptops; Plasma CTV; LCD CTV; DVD and a wide range of consumer electronic products.Assembled and monitored budgets of £350K, maintained Financial and Taxation.

Responsible for the installation and repair of a wide range of consumer electronic products. Further responsibility for promoting the highest level of customer care to ensure repeat customer business.

Education record

Activities and Societies: 7 GCSE Passes.

Business Start Up Development