Multi-talented, cross-functional senior technical leader with: 15 years of progressive experience with: system operations, implementations and upgrades, project management designing, implementing, managing, and troubleshooting online ecommerce systems. Develop policies and procedures, design and deliver employee training, and support Government, military, and commercial customers in adapting systems to meet requirements within complex business infrastructures. Skilled in functional specifications, schematics capture, layout design, releases and installs. Proven ability to: effectively manage large projects, across a broad spectrum of teams and services, continuously creating value with understanding of business and technical requirements, and experience to make immediate collaborative contributions to improve processes.