Stephen Macpherson Email & Phone Number

Edinburgh, United Kingdom

• Manage a team of managers and an overall operational team between three sites in Scotland• Play a critical role in building a management team with breadth and depth by providing guidance and mentorship to all levels of leadership within the organizational units, with a focus on Health & Safety, Customer Satisfaction, Cost per Shipment and new business process deployment, as well as serving as an outstanding role model.• Deliver high quality and high volume productivity within the Operations functions.• Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for the future of Amazon leaders, including application of succession planning at all levels of the organization.• Manage, define and execute matrics of quality. Develop clear matrics for investigation handling volumes, performance and decision outcomes.• Achieve operational excellence and drive process improvement in the Service Level Agreements (SLAs) for all processing activities.• Analyze and develop key levers of the business to identify bad debt trends and proactively take action to eliminate root cause defects.• Establish measures of success by the individual’s ability to drive operational efficiencies across all processing areas whilst improving the external customer experience.• Launch two new Amazon sites in the Central Belt of Scotland, one of which offering Customer Service delivery options for the first time in the World, and then lead the expansion of that service to other locations following a successful launch.

Glenrthes

• Production responsibility for two program manufacturing Cells with a, headcount of 14 staff - Supervisor, Manufacturing & Test Engineers in an environment of Defense Industry Security Clearance.• High performance change manager with responsibility and accountability for cost, Master Planning Schedule (MPS) approval in order to achieve On Time Delivery (OTD).• The role involves a significant requirement for effective communication with onsite and offsite business/program management teams across a range of disciplines to ensure maximum customer satisfaction.• Delivered quality improvements and mentored people development in a structured Six Sigma framework.

Glasgow, United Kingdom

• Established a scalable Production assembly process of electronic flight hardware used in Space satellites. This is carried out in a Low volume High product mix environment, where standard products are combined with bespoke customer designs.• Developed an in-house in-circuit and environmental test function.• Implement Lean manufacturing BOM kitting system through the use of Kanban in the Stores.• Established a Supply Chain; implemented the outsourcing of standard product platforms for surface mounted pcb sub-assemblies • Establish Health & Safety process control measures and audits

Aberdeen, United Kingdom

• Responsible for running all aspects (P&L, H&S & License KPIs) of a PFI contract for Scottish Water covering the Grampian Region, engaging with a wide range of stakeholders that includes, Lender Banks, Local authorities, Scottish Government, SEPA, Insurers and other commercial entities. Total headcount of 35 operational and engineering staff.• Member of the lead team in developing and winning complex bid proposals with partnership stakeholders for infrastructure projects across the UK.• Implemented engineering production business processes, focusing on equipment utilization, yield, SPC and the reduction of waste. This approach turned the business round from losing (£700K) in 2008 to generating £800K in 2013.• Developing an electrical power generation process and revenue stream worth £600K pa with Combined Heat & Power (CHP) engines utilizing biogas from waste water.• Changing the cost of dis-positioning organic solid waste to agricultural land into a sales revenue stream worth £100K pa, where the farmers now value the fertilizer qualities. • Secured RoSPA Gold awards for Health & Safety Management System 3 years running. • Secured ISO 14001 Environmental Management standard, & OHSAS 18001 H&S Management System Certification for the business.

Glasgow, United Kingdom

• P&L budget responsibility (£12M pa) covering Purchasing, Production (multi site), Primary Freight Transportation & Quality. Supported by 4 direct reports, with a total headcount of 24 in the team.• Rationalized the Production bottling processes from 16 multi-site manual filling, to 3 advanced bottling Plants with the implementation of 6-axis robot Pick & Place production lines. Total Opex saving of £2.2M pa • A member of the Industry’s European technical committee, reviewing and driving design standards for common interface products such as plastic bottles, caps, coolers etc.• Introduction and roll out of Hand Held devises to replace the paper delivery notes delivering Opex saving of £900K pa • Implemented a lean Inventory management system that improved the material turns from 6 per year to 26 turns per year, saving £220k on a CAPEX budget of £800K in 2007.• Introduced RFID system to track asset inventory through the lifecycle. Opex saving of £300K pa.

Glasgow, United Kingdom

• 4 direct reports covering Purchasing, Stores, Manufacturing Production and Material Systems. Responsible for a total headcount of 128 Operators, Buyers, Production Mangers and Engineers. • Budgetary and P&L responsibility within these areas totaling £21.5M in 2004. • Designed and implemented business change Site Metrics as real time Cost of Goods Sold and Inventory Clean to Build trackers. These measures delivered savings of £400K pa• Facilitated the achievement of ISO TS 16949 certification for the site. • Responsible for New Product Introduction and manufacturing “Safe Launch” planning.

Sellafield, Seascale

Responsibility to develop, define and implement a Sellafield site wide Certification & Verification (C&V) process for all the inputs to the Products and Services that are provided to our customers.

Birmingham, United Kingdom

(Fixed Term): Responsible for securing and approving a Plastics & Tooling supply chain that would deliver the Bill Of Material to our Outsourcing Subcontract Partners that I sourced and managed in Europe & USA.

Glasgow, United Kingdom

(Short term Contract): Led a six-man management team that was responsible for implementing the manufacturing business transfer from Hamilton to Suzhou in the People's Republic of China.

Glenrothes

(Short term Contract): Responsible for Quality aspects of transferring the business unit from Glenrothes to Leeds.

Bathgate

Bathgate

Bathgate

Bathgate

Master’S Degree, Plastics Moulding Technology & Tooling., Post Graduate - Advanced Diploma

Applied Plastics & Tooling Engineering

Hnc (Merit Pass) Electro-Mechanical Manufacturing Engineering With Advanced Technology, Hnc (Merit Pass)

Applied Manufacturing Engineering

Onc Electrical & Electronic Engineering, Onc

Applied Electronics Engineering

Six Sigma, Black Belt

Lead Assessor (Process Audit) Ford Q1: SPC, Process Quality Tool-set & Six Sigma Six Sigma Black Belt Theory & Practices Lean.