Stephen Marsh Email & Phone Number

Bloomfield, New Jersey, United States

➤ Identifies and resolves Digital Billing issues to ensure timely distribution of invoices and payments.➤ Monitors and maintains the overall billing process (campaign Delivery verification, confirming billable totals, reconciliation, and releasing of invoices).➤ Works with Digital Op to gather, to communicate all billing information for the creation of.

Bound Brook, New Jersey, United States

➤ Worked in Managed Service Provider (MSP) environment.➤ Provided both vendors and clients with best customer service possible, while working to resolve their issues in timely manner.➤ Interacted with customers via phone, email, and ConnectWise ScreenConnect.➤ Managed high call load volume.➤ Responds promptly to incoming requests for technical support.➤.

➤ Fielded average of 60 member and provider calls per day and provided exceptional customer service.➤ Multitasked in high-pressure environment.➤ Assisted callers with website login issues, along with general website navigation.➤ Gained knowledge of diverse plan features and internal systems to address difficult customer situations.➤ Provided benefit.

Somerset, New Jersey, United States

➤ Assisted in production of retention rings and performed office duties when not on production floor.➤ Responsible for data entry of various retaining rings' dimensions and ensuring quality/accuracy of material during production process.➤ Performed various office duties as assigned.

New Jersey, United States

➤ Provided great customer service and helped resolve issues for customers.➤ Handled high volume of orders during peak business hours.➤ Worked under pressure and handled stressful situations due to driving in certain, high-traffic areas.

Branchburg, New Jersey, United States

➤ Developed understanding of inventory management and customer/vendor relationships.➤ Handled phone calls with both vendors and customers creating good rapport with both.➤ Assisted with general office tasks, which include running credit cards, running back-order reports, creating invoices, and filing.➤ Interacted with customers by phone, email, or.

Greenbrook, New Jersey

➤ Responsible for providing exceptional and efficient customer service to restaurant guests.➤ Provided service to multiple customers simultaneously while under high pressure.

Dunellen, New Jersey

➤ Responsible for general labor, janitorial work, construction, demolition, plumbing, landscaping, and some electrical work on various job sites/accounts.➤ Assisted the main contractor with varying degrees of the above-mentioned tasks.

South Bound Brook, New Jersey

➤ Maintained cash receipt balance sheets and inventory counts per upper management.➤ Gathered, organized and input information into digital database.➤ Trained new employees and delegated daily tasks and responsibilities.➤ Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.➤ Devised and implemented.

South Bound Brook, New Jersey

➤ Handled between 100-200 daily customers during shift.➤ Ensured compliance with state and local laws regarding regulated products and maintained company policy under duress.➤ Kept work areas clean, organized, and safe to promote efficiency and team safety.➤ Contributed to team success by completing jobs quickly and accurately.➤ Learned all required tasks.

Somerset, New Jersey

➤ Responsible for tallying machine parts in storage and familiarizing with the company’s inventory database.➤ Assisted in other areas of the production floor when needed.

High Bridge, New Jersey

➤ Responsible for moving files from the old municipal building to the new one.➤ Assisted with various office tasks and file sorting/labeling.

Associate'S Degree, Computer Science, 3.4

Activities and Societies: Dean's List - Spring 2020Relevant Coursework: • Computer Literacy • Introduction to Business • Macro Economics •.

Certificate Of Completion, Full-Stack Web Development