Systems Operations Specialist
Current- Maintain an up to date knowledge of operations procedures.
- Provide technical assistance and support to resolve ATM/TCR/Cash Express/CRT hardwareand software issues.
- Provide regular escalation support to helpdesk & technicians.
- Use multiple monitoring tools to build a detailed issue case.
- Design and 3D print accessory products for cash machines using CAD software
- Complete fleet optimisation and preventative tasks.