Stephen Mccarthy Email & Phone Number

Cork, County Cork, Ireland

Cork, County Cork, Ireland

- Oversee processing of order subscriptions, services and training products, ensuring revenue accounting requirements are met- Support the Sales Operations request queue for incoming support requests from the field sales teams- Ensuring accurate data management of Salesforce opportunities to drive forecast & booking excellence- Support of downstream teams including Revenue, Revenue operations and Account Receivable on post-booking queries in the order to cash cycle to ensure compliance- Responsible for document control of Global Sales Support policy & procedures- Support Field operations with data management in Salesforce- Contribute to projects and initiatives focused on improving productivity and simplifying processes throughout the sales organisation- Work with Field operations and Deal Desk to deliver onboarding sessions to the field organisation- Partner with Sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount and various other required fields.

Cork

- Work on a cross-functional team with responsibility for full scrub of all global renewal sales, in anticipation of FY21 planning efforts- Evaluate and reconcile deal mismatches in SFDC across the global portfolio of renewals- Responsibility to document required changes, align approvals, and perform creation and removal of opportunities where applicable- Support team responsible for delivery of SFDC automation in our renewals sales process

Skibbereen, Co. Cork

- Responsible for leading and training assigned staff as required so that the Delivery Service Unitsobjects are achieved.- Development and maintenance of local contacts and relationships as required so that An Postsinterests are effectively presented and additionally value is added to the customer experience.

Skibbereen, County Cork, Ireland

- Meeting the performance standards and work tasks required according to my assigned duty.- Contribute to ensuring that agreed collection and delivery targets are met whilst also ensuring any deviations are reported to higher/line management.- Responsible for contributing to maintaining an employee relations climate conductive to high levels of productivity.

Skibbereen, Co.Cork

- Assisting the auctioneer at auction by tagging and arranging articles for sale, calling out lot anditem numbers, and holding or displaying articles being auctioned.- Continued liaison with customers to ensure a high quality service is provided leading to overallcustomer satisfaction.- Assembling a database of goods for auction.- Arranging items into group lots according to similarity of type of merchandise, such as paintingsand antiques.- Assisting with various auction activities, deadlines, correspondence and protocol.

Masters, Information Systems For Business Performance, 1:1

Bachelor Of Business (Honours) Management And Marketing Department, 2:2

Secondary School