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Stephen Mcclain Email & Phone Number
Customer Service Representative
at
Shift4
1 work email found
@riteaid.com
1 phone found area 717
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Representative
Location
Macungie, Pennsylvania, United States
Who is Stephen Mcclain? Overview
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Quick answer
Stephen Mcclain is listed as Customer Service Representative at Shift4, based in Macungie, Pennsylvania, United States. AeroLeads shows a work email signal at riteaid.com, phone signal with area code 717, and a matched LinkedIn profile for Stephen Mcclain.
Stephen Mcclain previously worked as Customer Service Representative II at Conduent and IT Support Specialist at Truist. Stephen Mcclain holds Associate Of Arts (A.A.), Computer Information Systems from Hacc, Central Pennsylvania'S Community College.
Company email context
Email format at Shift4
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{first_initial}{last}@riteaid.com
86% confidence
AeroLeads found 1 current-domain work email signal for Stephen Mcclain. Compare company email patterns before reaching out.
Profile bio
About Stephen Mcclain
Stephen Mcclain is a Customer Service Representative at Shift4. He possess expertise in technical support, microsoft excel, microsoft word, windows 7, windows xp and 6 more skills.
Listed skills include Technical Support, Microsoft Excel, Microsoft Word, Windows 7, and 7 others.
Current workplace
Stephen Mcclain's current company
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10 roles · 31 years
Stephen Mcclain work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
Current
Nov 2024 - Present
Customer Service Representative Ii
Handled 80+ calls per day providing detailed, friendly and polite service, assisting customers with vehicle title and registration issues
Jul 2023 - Feb 2024
It Support Specialist
Provided support for Crump Life associates. Diagnosed and resolved issues related to:• Passwords and logins • Citrix-based and locally based software• Active Directory user profiles• Laptops, docking stations and peripheralsDocumented diagnosis and resolution of issues via ServiceNow
Apr 2021 - Mar 2023
Technical Support Representative 3
Provided telephone support for Rite Aid retail and corporate locations. Diagnosed and resolved problems related to…• Servers, including remotely checking power supplies, drives and memory, assisting onsite field techs with server and drive replacements• Network equipment, including hubs, Cisco switches, routers and firewalls. Remotely checked switch ports using Bomgar and PuTTY• Workstations and peripherals, including biometric devices, barcode and image scanners• Printers (laser and thermal) • Cash registers and credit card/signature capture devices • IVR/VRU, including correcting configuration issues • RF guns • Assisting store personnel with financial record issues, determining the cause of shortages/overages. • Assisting pharmacy personnel with prescription processing issues. • Product inventory, including product transfers, recalls, freshness and prescription medication inventory. • Scriptpro automated pharmacy machinesDocumented diagnosis and resolution of issues via a problem-tracking system, wrote knowledge base articles as needed.
May 2007 - Nov 2019
Technical Support Representative 2
Provided telephone support for approx. 4,600 Rite Aid retail locations. Diagnosed and resolved problems related to Windows XP based servers and workstations, UNIX based servers, computer terminals, cash registers, biometric devices, barcode and image scanners, laser and thermal printers, Scriptpro automated pharmacy machines, VRU (telephone response units), RF guns, and other hardware, software and network connectivity issues. Assisted employees with password and procedural issues. Provided assistance to onsite field technicians. Documented diagnosis and resolution of issues via a problem-tracking system.
Sep 2002 - May 2007
Technical Support Representative 1
Provided telephone support for approx. 4,600 Rite Aid retail locations. Diagnosed and resolved problems related to Windows NT and UNIX based servers, computer terminals, barcode scanners, laser printers, VRU (telephone response units), and other hardware, software and network connectivity issues. Assisted employees with password and procedural issues. Provided assistance to onsite field technicians. Documented diagnosis and resolution of issues via a problem-tracking system.
May 2001 - Sep 2002
Customer Service Representative
Provided telephone service to Rite- Aid customers, assisted customers with prescription refill orders.
Dec 1999 - May 2001
Security Guard
Burns International Security Services/Wells Fargo Guard Services
Implemented established security procedures at various client sites, provided security-related assistance to client personnel.
Feb 1995 - May 2001
Assistant Manager
1996 - 1998
~2 yrs
4 education records
Stephen Mcclain education
Associate Of Arts (A.A.), Computer Information Systems
Bachelor Of Science (B.S.), Telecommunications
Associate Of Arts (A.A.), Mass Communications
Education record
Harrisburg High School
FAQ
Frequently asked questions about Stephen Mcclain
Quick answers generated from the profile data available on this page.
What company does Stephen Mcclain work for?
Stephen Mcclain works for Shift4.
What is Stephen Mcclain's role at Shift4?
Stephen Mcclain is listed as Customer Service Representative at Shift4.
What is Stephen Mcclain's email address?
AeroLeads has found 1 work email signal at @riteaid.com for Stephen Mcclain at Shift4.
What is Stephen Mcclain's phone number?
AeroLeads has found 1 phone signal(s) with area code 717 for Stephen Mcclain at Shift4.
Where is Stephen Mcclain based?
Stephen Mcclain is based in Macungie, Pennsylvania, United States while working with Shift4.
What companies has Stephen Mcclain worked for?
Stephen Mcclain has worked for Shift4, Conduent, Truist, Rite Aid Corp., and Rite Aid.
How can I contact Stephen Mcclain?
You can use AeroLeads to view verified contact signals for Stephen Mcclain at Shift4, including work email, phone, and LinkedIn data when available.
What schools did Stephen Mcclain attend?
Stephen Mcclain holds Associate Of Arts (A.A.), Computer Information Systems from Hacc, Central Pennsylvania'S Community College.
What skills is Stephen Mcclain known for?
Stephen Mcclain is listed with skills including Technical Support, Microsoft Excel, Microsoft Word, Windows 7, Windows Xp, Ivr, Tcp/Ip, and Remote Desktop.
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