Key Results Area’s – OH&S, DIFOTAI, Contractor Performance, Quarterly Reviews, Recruitment, Supplier Procurement, Financial Reporting and payments, Insurance Compliance, Projects, Team Support & Company Values

Solid gains and improvement in DIFOTAI and 1.67% above the national target – #1 ranking in VicPreparation and presentation of 16 contractor annual and quarterly reviews - safety, vehicle maintenance, insurance compliance, customer service, financials and associated costs Extensive analysis on rate models and financial inputs to rationalise fleetPreparation of new contracts and extensions to deliver consistency of service to customersFounder and supporter of the CSC designated… Show more Solid gains and improvement in DIFOTAI and 1.67% above the national target – #1 ranking in VicPreparation and presentation of 16 contractor annual and quarterly reviews - safety, vehicle maintenance, insurance compliance, customer service, financials and associated costs Extensive analysis on rate models and financial inputs to rationalise fleetPreparation of new contracts and extensions to deliver consistency of service to customersFounder and supporter of the CSC designated work group for continuous safety improvement Recruitment, implementation, induction and training of new contractors Subject matter expert for new contractor management system – Field GlassCoaching of peers and managers in all aspects of CCA systems and service Talented and thorough complaints and dispute resolution to influence cost reduction in 2014Subject matter expert, change agent and trainer for SAP (business IT infrastructure model) Team mentor and trainer for Victoria, Tasmania and New Zealand Team implementation of SAP Show less

 Assured transparent accountability of valuable marketing assets, intellectual property and product distribution  Accountable for premium customer service to valuable marketing investments and events Individual accountability for new business returned a 10% increase in sold cases in 2006  Developed standard reporting model for ROI forecasting on prospective sales events Activation and Management of CCA Major Events including: The Australian Open Tennis, The Australian… Show more  Assured transparent accountability of valuable marketing assets, intellectual property and product distribution  Accountable for premium customer service to valuable marketing investments and events Individual accountability for new business returned a 10% increase in sold cases in 2006  Developed standard reporting model for ROI forecasting on prospective sales events Activation and Management of CCA Major Events including: The Australian Open Tennis, The Australian Formula One GP, The Australian Moto GP, Bells Beach Classic, Moomba Melbourne Festival, Melbourne International Film Festival, St Kilda Festival, The Royal Melbourne Show, Rugby World Cup, Sydney 2000 Olympic Games, Avalon Air Show, Geelong International Festival of Sail, Melbourne International Flower Show and the many local sporting and charity fundraising events. Show less

Service and Repair of Marine Safety equipment