I have a P.G Diploma in International Business from St. Clair College and a Bachelor's degree in Business/Commerce from Mahatma Gandhi University. I am currently working as a taxpayer services agent at Canada Revenue Agency - Agence du revenu du Canada, where I provide quality service to taxpayers and resolve their queries and issues. I have developed core competencies in customer service, communication, problem-solving, and multitasking.In my previous role as a food service supervisor at Tim Hortons, I managed a team of 15 staff members, ensured food safety and hygiene standards, and handled inventory and cash transactions. I am passionate about delivering excellent service and creating positive experiences for customers and colleagues. I value teamwork, diversity, and learning, and I am eager to contribute to the mission and vision of your organization.