Stephen Mitchell Email and Phone Number

Jointly run with my wife a 4* Bed & Breakfast helping to develop and expand the business.

Reporting to GM in Canada managed the Ipswich Office of Cultura. Profit responsible with Finance Director to GM. Managed the performance of the software development and customer services teams and all key customer relationships. Lead cost cutting and redundancy programs and the sale of IT services division to third party. Business Development - responsible for and with total hands-on involvement for new business development working with new and existing clients from tender, pre-sale… Show more Reporting to GM in Canada managed the Ipswich Office of Cultura. Profit responsible with Finance Director to GM. Managed the performance of the software development and customer services teams and all key customer relationships. Lead cost cutting and redundancy programs and the sale of IT services division to third party. Business Development - responsible for and with total hands-on involvement for new business development working with new and existing clients from tender, pre-sale, contract negotiation, through development, implementation and long term support. Show less

I was responsible for a wide range of software developments delivering over £2 million of revenue with the direct management of a dozen key large SME and Corporate client accounts. With sound commercial understanding gained as a Board member of BMS and from working with client FD’s and MD’s I consistently delivered significant returns on capital whilst significantly increasing staff and customer retention periods.Business Development - responsible for and with total hands-on involvement for… Show more I was responsible for a wide range of software developments delivering over £2 million of revenue with the direct management of a dozen key large SME and Corporate client accounts. With sound commercial understanding gained as a Board member of BMS and from working with client FD’s and MD’s I consistently delivered significant returns on capital whilst significantly increasing staff and customer retention periods.Business Development - responsible for and with total hands-on involvement for new business development working with new and existing clients from tender, pre-sale, contract negotiation, through development, implementation and long term support. Key skills include the following:Management of teams : Managed team of 10+ software developers and 10+ customer services staff , developing and mentoringCustomer relationship management : Working with senior managers and directors , understanding how to present information to them in a manner they understand and allows them to evaluate and sell to their business. Business development: very successful in developing new business accounts working with many new customers generating long term profitability and revenuesSupplier management: worked with wide range of third party suppliers , ensuring correct requirements delivered on time and to budget Network management: developing links with customers, user focus groups, suppliers, industry experts , competitors to understand agri-business and the trends, emerging requirements Personal management and development: effective time management, extensive use OF MS Excel, WORD, Powerpoint and Project, numerous training courses in technology and managementSales management: Technical : with many years of software development I have a good grasp of the underlying fundamentals of the technology we used Results delivery: I am very effective at combining all my skills to meet the commercial objectives of revenue, profitability and staff and customer retention. Show less