Stephen Mutton Email & Phone Number

Croydon, Surrey Cr0 2Tb

• Maintaining the charity’s membership database • Accurately entering data into Excel spread sheets• Using the Internet to research funding opportunities• Sending and receiving Emails • Data backup and security• Contacting the members about future events• Assisting in production of the quarterly Newsletter• Updating the CCAT Website• Liaising with the chair and members of the charities’ steering committee• Liaising with the team of volunteers• Photocopying, printing and general office administrationKey Achievements • Modified details of membership names for more efficient processing• Created Excel spreadsheets to replace manual calculations• Co-ordinated office moves

Penge, London Se20

• Liaising with customers via email, the telephone and fax• Managing Direct Marketing campaigns • Accurately entering and updating data on the computer • Producing reports using Microsoft Word • Producing spread sheets using Microsoft Excel• Sending and Receiving Emails and fax messages• Performing housekeeping tasks and taking data backups• Receiving and dispatching deliveries • Key-holder responsible for opening and closing the building• On 24-hour security call outKey achievements• Always met critical deadlines on time• Successfully processed marketing campaigns for multiple clients concurrently• Established efficient data back-up and security procedures• Oversaw the installation of the year 2000 compliant computer

Croydon, Surrey Cr9 1Nr

• First line of contact for technical enquiries • Presenting usage of software to colleagues • Writing ad hoc programs as requested • Installing mainframe computer software• Supporting a nationwide computer network• Supporting a variety of IBM Mid-range computers• Maintaining a library of over 1,000 technical manuals• On 24-hour call out for troubleshooting dutiesKey achievements• Established procedures to make overnight phone calls unnecessary • Introduced the NATO phonetic alphabet for communications with personnel in Europe• Created the solution to a problem that was affecting software users nationwide