Stephen O. Email & Phone Number

Hennepin County

Provide friendly and approachable customer service in person, over the telephone, and online. • Assist with patron accounts, including: Check out/renew materials. Return materials. Accept Payments for fines/fees. Process and issue library cards. Explain policies and procedures. • Assist patrons with routine needs related to the use of library technology and resources, including downloadable materials, library computers, printers, scanners, photocopiers, and audiovisual equipment. • Resolve patron concerns and issues regarding service and policies, or escalate for follow-up. • Shelve books, DVDs, CDs, magazines, and other materials in their proper location. • Unpack, sort, organize, and distribute/pack library materials from daily deliveries and returns. • Work with and help volunteers. • Set up and close down the service desk and secure building at closing time following established opening and closing procedures. • Run, use, and monitor the Automated Materials Handling System which moves materials automatically with conveyors and other electronic parts. • Use a cash register and process daily cash reports. • Participate in staff meetings and employee training/development

Greater Minneapolis-St. Paul Area

Classroom and On the Job Training to operate Wastewater Treatment equipment.LICENSES/CERTIFICATES/ADDITIONAL TRAININGBoiler, Special Engineer5/18/2018Minnesota Department of Labor and Industry MNCPR2/23/2018National Safety Council MNBloodborne & Airborne Pathogens2/23/2018National Safety Council MNFIrst Aid2/23/2018National Safety Council MN ADDITIONAL SKILLSCertified in Industrial Powered Trucks (Forklift), Personal Aerial Lifts(scissors and boom), Scaffolding erection and safety, Front End Loader, Skid Loader, Overhead Indoor Crane, Confined Space, Fire Extinguisher, Arc Flash Safety, MSDS Right to Know, Hot Work,

Hennepin County Minnesota

Provide friendly and approachable customer service in person, over the telephone, and online. • Assist with patron accounts, including: Check out/renew materials. Return materials. Accept Payments for fines/fees. Process and issue library cards. Explain policies and procedures. • Assist patrons with routine needs related to the use of library technology and resources, including downloadable materials, library computers, printers, scanners, photocopiers, and audiovisual equipment. • Resolve patron concerns and issues regarding service and policies, or escalate for follow-up. • Shelve books, DVDs, CDs, magazines, and other materials in their proper location. • Unpack, sort, organize, and distribute/pack library materials from daily deliveries and returns. • Work with and help volunteers. • Set up and close down the service desk and secure building at closing time following established opening and closing procedures. • Run, use, and monitor the Automated Materials Handling System which moves materials automatically with conveyors and other electronic parts. • Use a cash register and process daily cash reports. • Participate in staff meetings and employee training/development

Eagan, Mn

Eagan, Mn

Minnesota

Supervised team of both in house, contractor and off shore programmers to meet the needs of a mid-sized manufacturing firm. Created and maintained inhouse developed applications to support, Manufacturing, Shop Floor, Sales, Preproduction Engineering, Purchasing, Inventory, Accounts Payable, IBM S38, AS/400, iSeries, RPGIII, RPG ILE, OS/400, CPF, CL, JD Edwards, SAP, SAP Basis Administrator, Support Net Encompass, Security Officer, Robot, Help/38, Help Systems, Backup and recovery, installation of operating system and packaged software, versions and fixes,

Developed curriculum for evening RPG III Programming class. Instructed adult professionals on the use of RPG III.

St Paul, Minnesota, United States

Provided IBM S38 Computer Operations support on weekends. Duties included daily and weekly backups, monitoring of systems to ensure efficient operations, installation of PTFs.

Minneapolis, Minnesota, United States

Drove a box truck between facilities, suppliers, and retail locations. Responsible for janitorial duties of restrooms, lunchroom and production areas. Responsible for grounds keeping in the summer and snow removal in the winter. Responsible for receiving, inventory and production of all photo processing chemicals in the facility.

Brooklyn Center, Minnesota, United States

Responsible for stocking store shelves and maintaining the overall appearance of the sales floor. Setting the sales floor for the concurrent sales and specials. Maintaining accurate inventory counts and order product from central warehouse. Receive merchandise, inspect shipment for accuracy, report discrepancies. Maintain stockrooms in orderly manner. Process returns for vendor credit.