Stephen Parks Email & Phone Number

Denver, Colorado, United States

Managed the in-house Service Departments and the Third-Party Outside Service Providers for all Branches. Worked with IT to develop, test, and launch new Beverage Asset Tracking software in Salesforce Connect and spearheaded the continuous improvements after the launch. Created reporting in Salesforce Connect around the Service Team’s performance and progress towards accomplishing KPI goals. Built Service Management Dashboard to analyze the efficiency and productivity of the In-house Service Teams and compare the cost to service versus third party service companies.

United States

Managed the Beverage Sales and Service Teams for Colorado and Idaho. Developed roll-out strategy for launch of Shamrock’s Manufactured Brand Coffee which resulted in organic growth of forty-three percent and eighteen percent respectively over prior year.

Denver, Colorado, United States

- Manage the Beverage Department consisting of Beverage Specialists and Equipment Service Department. Responsible for achieving sales growth goals while maintaining customer service levels and operating Beverage Department within financial budget. Six years of double-digit growth over prior year.

United States

Acquisition of high-volume Chain Business and Managed large regional chains each with seven to thirty-eight locations. Developed Marketing Calendars to build sales through seasonal promotions. Facilitated quarterly meetings with Stakeholders to review purchase to plan, current Market Trends, and review results of Beverage Equipment Preventative Maintenance.

Denver, Colorado, United States

Coached DSRs in a continuing education role to develop new account prospecting skills, building product lines in existing accounts, managing loaned equipment loads, and managing receivables.

Denver, Colorado, United States

Acquisition of New Accounts utilizing prospecting, leads, and personal networking. Focused on the one-to-three-unit segment to develop the sales of coffee, food products, and equipment by acquiring new profitable accounts in target market segments throughout region. Managed regional chain customers and acquisition of multi-unit accounts.