Stephen Power

Stephen Power Email and Phone Number

EMEA Senior Manager Customer Success Services @ Riskonnect, Inc.
Belfast, GB
Stephen Power's Location
Belfast, Northern Ireland, United Kingdom, United Kingdom
About Stephen Power

I am a dedicated and driven Information and Communication Technologies graduate with expertise in a wide range of IT, business and marketing areas. Articulate and proactive, I combine a professional and confident approach with excellent interpersonal skills. My Key Skills are:ANALYTICAL/PROBLEM SOLVING SKILLS: using an analytical and methodical approach to problems. Demonstrating sound decision-making skills and the ability to act quickly and develop creative solutions.ORGANISATION: planning and prioritising work to sustain levels of performance against challenging deadlines. Using multi-tasking skills to deliver high standard results in a fast-paced environment.COMMUNICATION: skilled at building effective relationships internally and externally, using expert knowledge to influence positive outcomesCOLLABORATIVE TEAM WORK: coordinating efforts with the team members and actively contributing to achieving organisational objectives, using initiative and finding methods for improving the performance. TECHNICAL SKILLS: programming (HTML, CSS, JavaScript, Linux, PHP), IT Support (SharePoint, MS Infrastructure, Blackboard), Media Production (Graphics, Audio and Video), Web Development (e-commerce, responsive).

Stephen Power's Current Company Details
Riskonnect, Inc.

Riskonnect, Inc.

View
EMEA Senior Manager Customer Success Services
Belfast, GB
Website:
riskonnect.com
Employees:
1007
Stephen Power Work Experience Details
  • Riskonnect, Inc.
    Emea Senior Manager Customer Success Services
    Riskonnect, Inc.
    Belfast, Gb
  • Riskonnect, Inc.
    Emea Manager Customer Success Services
    Riskonnect, Inc. Nov 2022 - Present
    Belfast, Northern Ireland, United Kingdom
  • Riskonnect, Inc.
    Emea Team Lead Customer Success Services
    Riskonnect, Inc. Apr 2021 - Nov 2022
    Belfast, Northern Ireland, United Kingdom
    The Riskonnect Customer Success team is dedicated to helping clients drive value on your integrated risk management journey. From one-on-one customer care to traditional help-desk support and beyond, we are there when and how you need us.
  • Riskonnect, Inc.
    Customer Success Engineer
    Riskonnect, Inc. Nov 2019 - Apr 2021
    Belfast, Northern Ireland, United Kingdom
  • Pwc Uk
    Senior Associate
    Pwc Uk Mar 2017 - Nov 2019
    Belfast, United Kingdom
    With PwC I worked as part of the UK's Salesforce practice where I was part of the team implementing Salesforce solutions. All of the implementations where based on the Agile methodology.- Most significantly I worked on PwC's internal global rollout of Sales cloud, where I used my Salesforce reporting skills to help define the Salesforce reporting methodology for the UK firm and other territories. - I managed Salesforce reporting requests/issues for 2,500+ Salesforce total end-users.- I used my knowledge of Salesforce B2B commerce to work with a large multinational building supplier to develop a vendor comparison, a detailed analysis of their current online presence and present the art of the possible for them move to Commerce Cloud leading to a significant win. - I held a number of project management roles including the development of an application to be sold as a managed package on the Salesforce App Exchange. This build involved multiple teams in different time zones. - Prior to leaving the firm, I was working for one of the world's largest Real Estate Advisors as a senior analyst defining requirements for a Sales Cloud implementation for their UK business.
  • P. Clarke And Sons, Limited
    Online Marketing And Web Development
    P. Clarke And Sons, Limited Dec 2014 - Jul 2015
    Lisnaskea Co.Fermanagh
    Worked for a construction company based all over the Ireland. I was responsible for online marketing and managed the build of a new website, reporting directly to the directors of the company. I also worked on their online presence through social media
  • Web It Video (Fathers Company)
    Web/Graphics Designer
    Web It Video (Fathers Company) Sep 2009 - Jul 2015
    Worked for a company provides solutions for IT infrastructure, websites and corporate video and DVD production, my responsibilities include: Producing high quality video material and editing using Adobe Creative suite; generating and editing graphicResponsible for web development, ensuring adherence to specific requirements and time constraints Effectively communication with customer both face to face and over the phone, using active listening skills to understand their needs and provide timely resolution to their problems
  • South West College
    Interactive Learning Developer
    South West College Jun 2011 - Jun 2014
    Enniskillen
    Undertook a placement at a renowned college, managing the internal SharePoint and responsible for video production and blackboard administration. After completing, the placement, I was employed for another two to lead the development and implementation of a Virtual Campus, a project that gained funding and generated a significant number of new jobs. I also used Autodesk Maya and Unity 3D.

Stephen Power Education Details

Frequently Asked Questions about Stephen Power

What company does Stephen Power work for?

Stephen Power works for Riskonnect, Inc.

What is Stephen Power's role at the current company?

Stephen Power's current role is EMEA Senior Manager Customer Success Services.

What schools did Stephen Power attend?

Stephen Power attended Ulster University.

Who are Stephen Power's colleagues?

Stephen Power's colleagues are Angelle Trimble, Swati Bhatt, Truc Nguyen, Shannon Mallay, Paul Dare, Alec Miller, Chris Junno.

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