Automation Specialist
Current- Responsible for CA Workload Automation system and associated software tools- Creating/Updating Automation processes including analysis of new requests- Works closely with business owners to define and prioritize conversion of manual processes to automation with special focus on Operations department- Maintains automation code via source control- Work with Helpdesk to provide support/monitoring for automation systems- Create, update, and maintain process documentation and self-help knowledge base- Coordinates with Eaton Vance IT to manage automation environment and cross organization needs