Stephen Rafferty Email & Phone Number

South Carolina, United States

Troubleshoot Networks, Systems, and Applications to identify and correct malfunctions and other operational difficulties Provide customer service for a large variety of usersMicrosoft Office 365 administration and management for usersAccount administration in Active DirectoryServer Maintenance Established and performed maintenance programs following company and industry standards

Key point of contact for the upgrade and maintenance of printers, laptops, classroom equipment, and hardware devicesResponsible for hardware and software support throughout the district Lead on all network wiring and upgrades for the datacenter as well as classrooms and collaboration spaces Daily tasks included imaging of PCs, Cisco phone upgrades, Windows 10 kiosks & ChromebooksIT Administration of all macbooks & iPads for the school district Administration of wi-fi access points and troubleshooting