The Department Supervisors train, coach and develop associates in department to ensure customers receive excellent service and can easily find the merchandise along with tools they need to complete their project. In addition they provide valuable input into merchandising decisions to the Store Management Team and Operations Team. Having strong product knowledge and the ability to lead and develop others. Demonstrate expert tool, product and services knowledge in answering customer questions along with proper tool use for customer (as needed) . Process tool rental transactions (logging repairs and work orders, generating contracts, taking deposits, turning contracts into invoices upon equipment return, etc.) Turn returned tools by cleaning, inspecting, and preparing tools for rental by other customers.

The store manager’s job description is to be able to monitor store profits, help employees, and meet the sales goals. They are train and supervise entry-level sales associate, recruit, Interview, and hire new employees as needed

Assistant Store ManagerPrincipal Duties & Responsibilities:Build a loyal customer base by creating long-term relationships, assist in achieving and exceeding store sales and profit targets. Support the Store Manager in daily responsibilities. Effectively balance personal sales and profitability goals, associate sales coaching, and the management of the business. Lead sales efforts in the absence of the Store Manager. Planning scheduled hours of work, other duties as needed.Key HolderPrincipal Duties & Responsibilities:Greeting every customer with enthusiasm and energy, serving and selling to multiple customersCustomer’s cutting-edge solutions in a friendly, confident and knowledgeable manner. Execution of non-negotiable standards of store operation including stocking, cleaning, merchandising. Other duties as needed.

At this time Radio Shack was owned and operated by General Wireless Inc.

Assistant ManagerPrincipal Duties & Responsibilities:Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. Maintains a presence in the store by providing excellent customer service. Ensures a clean, well-stocked store for customers. At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures. Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. Assists Store Manager in ordering merchandise and record keeping including payroll, scheduling and cash register deposits and receipts. Supports Store Manager in loss prevention efforts. Assumes certain management responsibilities in absence of Store Manager. Follows all Company policies and procedures.Customer Service Representative for 1 yearResponsible for providing exceptional service to customersProvides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation.

General Manager Responsible for all facets of a gasoline-convenience store retail operation.Responsible for recruiting, interviewing, selecting, hiring, scheduling, and training of all employees.Maintained sales records for use in supervision and control of the site. Analyzed profit and loss statements to maximize profit. Ensured facility security and safety for both employees and the general public. Implemented policies and procedures to protect company's assets. Appraised employee productivity and efficiency. Monitored legal compliance measures, including site auditing and inspections. Managed employee’s daily schedules to maximize productivity, and adjusted work flow. Maintained liaison between the corporation and vendors. Responsible for the ordering and merchandising of all items. Senior Sales Associate for 3 yearsResponsible for assisting management in the operation of the retail operation.Provided excellent customer service to our customers.Created and maintained shift reports.Maintained cleanliness of the facility. Maintained efficient cash register and lottery machine procedures and operation. Assisted in the merchandising of inventory.