The vast majority of the experience I have is as an outbound telesales executive, but also I have worked as an inbound customer service agent and I have also sold home insurance aswell. I have ran outbound telesales teams and worked along side team manager's training new people ready for the role they have undertaken. I am also trained in dealing with customers complaints, team management and helping manage more than 1 team at a time
Men Walking And Talking
View- Website:
- menwalkingandtalking.co.uk
- Employees:
- 5
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Walk LeaderMen Walking And TalkingWalsall, Gb
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Property Services Improvement & Complaints Co-OrdinatorHousing Plus Group Aug 2024 - PresentUnited Kingdom -
Complaints Investigation OfficerHousing Plus Group Jan 2023 - Aug 2024Stafford, England, United KingdomI work in the Property Services department at HPG resolving complaints for customers who have issues at home.
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CourierRcm Couriers May 2022 - Jun 2023Cannock, England, United KingdomI did multi-drop courier work completing drops across England and Wales.
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Complaints And Improvements ManagerLonghurst Group Sep 2021 - Mar 2022United KingdomComplaints Manager with one Team Leader and five Complaints officers reporting into me. -
Customer Service ManagerSocotec Monitoring Uk Ltd Jan 2021 - Sep 2021United KingdomI was the Customer Service Manager for the Environmental Chemistry part of Socotec with 5 account managers and 3 admin staff. -
Customer Service ManagerBryt Energy Aug 2019 - Jan 2021Birmingham, United KingdomCustomer Service Manager for a commercial energy supplier. -
Customer Service Team ManagerThe Co-Operative Energy Dec 2013 - Aug 2019Running a team of 10-12 agents making sure they maximise productivity and maintain the SLA alongside delivering fantastic customer service -
Outbound Telesales ExecutiveThe Co-Operative Energy Jun 2012 - Dec 2013I used to contact Co-op and non Co-op members initially to run a comparison for them in regards to the energy they use at home. This can involve numerous calls to the prospect and ultimately it leads to me getting the sale and getting the customer on supply with The Cooperative Energy.
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Outbound Telesales ExecutiveHomeserve Nov 2004 - May 2012Walsall, United KingdomOutbound telesales, inbound customer service, home insurance, lead agent which involved running teams etc
Stephen Ruddick Skills
Stephen Ruddick Education Details
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Norton Canes High School
Frequently Asked Questions about Stephen Ruddick
What company does Stephen Ruddick work for?
Stephen Ruddick works for Men Walking And Talking
What is Stephen Ruddick's role at the current company?
Stephen Ruddick's current role is Walk leader.
What schools did Stephen Ruddick attend?
Stephen Ruddick attended Norton Canes High School.
What skills is Stephen Ruddick known for?
Stephen Ruddick has skills like Sales, Change Management, Telemarketing, Negotiation, New Business Development, Management, Training, Call Centers, Team Management, Crm, Customer Satisfaction, Customer Experience.
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