Stephen Rye Email & Phone Number

Braintree, Gb

Ilford, London

Responsibility for facilities management operations for the Corporate Landlord estate for the London Borough of Redbridge including the Grade 2 listed Town Hall, civic depot facilities (public transport, street cleaning, enforcement, gritting and grounds maintenance operations), two primary office facilities and 35 additional mixed use premises.

Dagenham Road, Romford Rm7 0Xu

Strategic management of the estates and facilities functions for the College, including the main 28 acre campus at Rush Green and six satellite locations with a budget responsibility of £2.9M. Working with the College Senior Leadership Team (SLT) to drive forward Estates and Facilities services; achieve College goals; ensure statutory compliance and the provision of a safe estate; work alongside SLT, security and safeguarding staff in the safeguarding of students and staff; manage Estates procurement activities to achieve best Value for Money; management of budgets to tight parameters; implement a Waste Management Plan and service changes; review GDPR conformance; and manage emergency or disaster recovery requirements.Effective management of estate hard and soft FM services (planned preventative and reactive maintenance, cleaning services, manned guarding & physical security, grounds maintenance, mail distribution, pest control, porterage, waste management services), minor and major project works, utilities and insurances.Completion of project works including client delivery lead for £10M East London Institute of Technology (ELIOT); end to end tender of furniture for ELIOT (£280K); replacement of 800KVA transformer with 1,250 KVA unit (£130K); replacement of CCTV systems (£93K); delivery of new science laboratory (£70K); replacement of new fire doors (£60K); repowering of building (£50K); extensive framework procurement activities and works/moves in preparation for 2019/20 academic year.

Braintree, England, United Kingdom

Working with persons with acquired brain injuries providing personal care.

Leatherhead

KBR are a FM service integrator and the role involved the management of FM contractor services to c. 105 sites for the London Fire Brigade in the Greater London area, including HQ facilities, Emergency Response and Distribution Centres, and LFB Fire Stations, as well as programme management of FM procurement activities and planning for mobilisation of planned and reactive M&E maintenance, building fabric, asbestos services, lift maintenance, pest control and waste management contracts to the LFB sites. The role required significant client interaction including responding to client requirements and managing contractor performance, performance reporting and monthly review meetings, and working with the client and the KBR procurement team to develop tender packages for FM services. The role also involved programme management using MS Project and developing and documenting in-house processes for use by contractors.

Raf Mildenhall

From 1st November 2016 the provision of TFM services at RAF Mildenhall to 129 TFM and 115 limited service Level 2 assets (aircraft hangars, commercial retail and USAF catering facilities, Child Development Centre, a cinema, airfield control tower and fire station, flight simulators, gym facilities, high mast airfield lighting, LPG and POL fuel storage facilities, medical and dental facilities, munitions storage areas, office accommodations, secure communication facilities, water treatment plant). Delivery of planned, reactive and building fabric maintenance, site-wide grounds maintenance, hard and hazardous waste management, pest control, potable and waste water sampling; responsibility for site-wide project works, and for change of occupancy works for four dormitory accommodation blocks.Client liaison including chairing weekly/monthly meetings and provision of monthly site reporting; moulding of one team from 40 staff TUPE’d from 4 disparate organisations with 6 direct reports; staff related recruitment, security, pay and disciplinary issues; instigation and management of services from over 50 sub-contractors. Delivery of contractual requirements and contract KPIs; health & safety and statutory compliance; management of Appointed Persons; overseeing site asset survey and dilapidation processes; management and review of PPM regimes.

Mobilisation of TFM services for the East of England region of the US Visiting Forces contract including two active airbases, a signals monitoring site and c. 400 associated single and married occupancy properties; chairing weekly mobilisation meetings with DIO and USAF clients at two sites; attendance of internal mobilisation meetings; agreement of service delivery processes with client and handover processes with incumbent suppliers; road-shows and one-to one meetings with staff subject to TUPE; organisation of site accommodation, IT and telephony systems; ordering of vehicles, equipment, workwear and PPE.

National

Performance reporting and continuous improvement for £50M p.a. TFM contract supporting two Government Departments and eight Agencies with 270 mixed use (office, laboratory, depot, and Foot & Mouth Disease disposal) sites across UK; internal and formal performance reporting for c. 12,000 monthly planned and reactive work orders against contract KPIs; achieved KPI performance improvement from 92.8% average in January 2013 to 99.1% average in February 2016 saving Interserve c. £80K financial remedies per quarter.Attendance of contract governance boards; key stakeholder relationship, engagement and communications protocols; client relationship monitoring.Process or lean or value stream mapping of TFM service provision and project delivery processes; provision of service delivery methodologies and guidance documentation including delivery of staff training; generation and delivery of service improvement plans. Commercial negotiations for revisions to contract terms or service delivery processes; KPI renegotiations including analysis and balancing of commercial and financial risks.Project management including achievement of BS1100 Collaborative Working standard by Defra (a first in government) with Interserve; delivery of client resource management system; roll out of new bacteriological cleaning products and core cleaning skills training programme.

London, Sw1

Management of four Defra (Department for the Environment, Food & Rural Affairs) sites including the ministerial premises in Westminster, with responsibility for provision of all hard & soft (excluding catering) services under a TFM contract.Member of Service Review team conducting review of TFM services with focus on cleaning, mail & distribution and reprographics services; management of redundancy process for 50 staff achieving 12 redundancies.

London Sw1

Intelligent client function and facilities project delivery for six sites nationally, including the 21,098 sq. mtr. Ministerial premises (winner IFMA Platinum award 2010 and BIFM award 2009 Impact on Workplace and Organisation) utilising flexible working to house 2,100 staff; budgetary responsibility of £10.8M in revenue, capital and property expenditures. Provision of hard and soft FM services via in-house and Tier 1 sub-contractor; identification of service improvements whilst achieving cost reductions; contract strategy, procurement and governance for sub-contracted services (catering, cleaning, fitness centre, manned guarding & physical security, planned and reactive maintenance, waste services).Liaison with senior stakeholders to Director General and Government Minister level; management of a team of 5 direct reports and 40 in-house staff; health & safety and statutory compliance. Strategic space occupancy analysis and review of flexible workspace protocols; management of projects and FMR works; business continuity planning and pandemic preparations. Project Manager responsible for completion of fit-out and opening of new lower ground floor including meeting rooms, catering facilities and staff restaurant, and refurbishment of two basement levels and central reprographics unit (works value £3.6M); tenant fit-outs for 5 new tenants; fit-out of new and refurbishment of old data centres (new power infrastructure to N+1 resilience, UPS and A/C systems, upgrade of BMS, and upgrade of fire suppression systems) with value of £250K; external cleaning of Grade 2 listed premises (works value £500K); strategic management of multiple departmental reorganisations including two involving c. 700 staff across nine floors.Completion to Award of Contract for TFM contract valued at £39.5M over 5 years for 20 sites for two government departments (Education, and Communities and Local Government), achieving a cost saving of £2.97M per annum.

Southwark, London

TFM provision for a prestigious (winner Esquire Best Place to Work – Dec 2008) 212,000 sq. ft. premises housing 900 staff, ensuring exemplary client and staff services. Management of building services; health & safety and statutory compliance; space planning and moves management; tenant and landlord functions; rent and rates reviews, liaison with City of London.Review of soft service provision (reception, security, mail & reprographics, switchboard, AV services), leading to an improvement of client facing reception and security services; achieved savings of £400K per annum via consultation process for 17 in-house staff leading to five redundancies, and contract security and cleaning staff reductions.Delivery of Reprographics Unit refurbishment and re-equipment project including introduction of new ways of working to industry leading practises, financed via first cost per copy (only) arrangement with Canon saving capital outlay of £290K (or equivalent leasing costs), and leading to in-sourcing of digital print work worth £150K; revision to reprographics disbursement charge out rates producing estimated additional annualised revenues of c. £335K p.a.. Member of the firm’s Environmental Committee; implementation of energy purchasing agreement saving estimated £197K per annum; change of reprographics paper supply saving 60 tonnes CO2 emissions p.a.; redrafting of the firm’s Travel Policy and introduction of an in-house travel service saving £155K and leading to an increase in client recharges of c. £130K; redraft, implementation and testing of firm’s business continuity plan.

Moorgate, London

Management of facilities and procurement functions for the 62,000 sq.ft. demised premises of a leading international law firm; management of office infrastructure; health & safety and legal compliance; management of in-house soft services (post, reprographics), sub-contracted services (archives, audio visual, cleaning, M&E and security, travel) including budgetary responsibility; liaison with key stakeholders.Fit out and refurbishment projects: reception area (2007); staff lounge including Starbucks concessionary (2006); client meeting rooms including new AV facilities and furniture (2005); new catering facilities to commercial standards (2005); new post and reprographics area (2004); member of team completing fit out of 12,000 sq.ft. of space (2001) including installation of new data centre.Property matters including rent and rates reviews, space disposal, fit out and refurbishment projects, churn projects; acquisition of 8,200 sq.ft. of space (2000); disposal of 8,950 sq.ft. of space (2007); rent review at nil effective increase in rising market (2007); rates appeals leading to rebates of £390K (2006/7), and £200K (2008/9).Tenders including cleaning (2008, saving £45K p.a.); UK & US travel (2006, saving £110K p.a.); M&E (2006); security (2004); overflow reprographics (2004); passenger cars (2003); UK & US office supplies (2003, saving £90K p.a.); reprographics (2002); International couriers (2002); archive services (2001).Member of Supplier Diversity Europe looking at diversity within the supply chain via increased use of SMEs.

Barbican, London

Responsible for building services (cleaning, decoration, maintenance); office services (security, reception, catering, messengers - 5 staff); health & safety; accommodation and moves; archiving; business continuity; telephony; member of IT committee with overall responsibility for IT. Drafted the firm’s first Business Continuity Plan; negotiated archiving contract and transfer to new service provider; reduced admin costs by £70K pa..

The Strand, London

FM procurement policy and delivery to award of contract; revenue and capital expenditures of £5M (rents, rates & service charges; supplies; furniture; equipment; taxis; couriers; insurances); car fleet of 50 vehicles (purchase and sale of vehicles, insurance claims and renewal, accident management); office insurances; central reprographics unit and printed materials (stationery and corporate brochures); monthly expenditure reports and budget figures for all support services.On-going procurement savings achieved of circa £200K p.a.; member of team responsible for first reprographics outsource agreement for a legal firm to Williams Lea.

St. Katherine'S Dock, London

Responsible for FM services to demised area including accommodation moves, archiving, catering, cleaning, fabric and M&E maintenance, health & safety, messenger and reception (3 staff).