Stephen Saunders
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Stephen Saunders Email & Phone Number

Service Desk Manager at KYOCERA UK at KYOCERA Document Solutions UK
Location: Basingstoke, England, United Kingdom 9 work roles 1 school
2 phones found area 778 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 phones

Direct phone (778) ***-****
LinkedIn Profile matched
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Role
Service Desk Manager at KYOCERA UK
Location
Basingstoke, England, United Kingdom
Company size

Who is Stephen Saunders? Overview

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Quick answer

Stephen Saunders is listed as Service Desk Manager at KYOCERA UK at KYOCERA Document Solutions UK, a company with 200 employees, based in Basingstoke, England, United Kingdom. AeroLeads shows phone signal with area code 778 and a matched LinkedIn profile for Stephen Saunders.

Stephen Saunders previously worked as Service Desk Manager at Kyocera Document Solutions Uk and Customer Experience Lead at Kyocera Uk. Stephen Saunders studied at The Bulmershe School.

Company email context

Email format at KYOCERA Document Solutions UK

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KYOCERA Document Solutions UK

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Profile bio

About Stephen Saunders

I have many years’ experience within the service desk arena. I started off as a first line inbound call agent, progressed to a well-developed and trusted team leader within the service desk, before being promoted to the role of Customer Experience Lead and then promoted again to my current role as a Service Desk Manager for the Kyocera UK and German Service Desks. I have a wealth of knowledge from my careers at Fujitsu and Kyocera which has enhanced my knowledge and understanding of the inner workings of multiple service desks and desk sizes. Customer service and building relationships with key clients is the forefront of the delivery of service and one that I am keen to build and enhance with both new and existing clients to delivery an outstanding service.

Listed skills include Management, Team Leadership, Teamwork, Leadership, and 7 others.

Current workplace

Stephen Saunders's current company

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KYOCERA Document Solutions UK
Kyocera Document Solutions Uk
Service Desk Manager at KYOCERA UK
reading, reading, united kingdom
Employees
200
AeroLeads page
9 roles

Stephen Saunders work experience

A career timeline built from the work history available for this profile.

Service Desk Manager

Current

Reading, England, United Kingdom

Following on from my experience as the Customer Experience Lead, I moved into the role of one of the Kyocera Service Desk Managers, focusing on the customer experience with the Service Desk. As the Service Desk Manager, I am responsible for the overall management and leadership of over 40 team members, split into the below teams and I have the direct line.

Jul 2023 - Present

Customer Experience Lead

Reading, England, United Kingdom

As the Customer Experience Lead, I was responsible for the overall management and leadership of team members, split into the below teams within Kyocera Service Desk, whilst I have the direct line management of 4 Service Desk Team Leaders whose teams are split into the below areas, with the ultimate responsibility of ensuring that our customers received a.

Apr 2022 - Jun 2023

Service Desk Team Leader

Reading, United Kingdom

  • Team Management
  • Line manages for three separate teams which includes Service Schedulers, Third Party Support Analysts and Service Administrators which total 11 direct reports
  • From December 2021 – February 2022 I was also responsible for the Level 1 (Print) Service Desk, including all HR responsibilities. This gave me a total of 26 direct reports to manage
  • I am responsible for all Human Resources activities for these teams and work alongside the Human Resources team as required. I have also taken an active role in the furlough process for these teams
  • Develop a training programme to ensure appropriate levels of knowledge is readily available for the teams
  • Review, recommend and implement process to increase efficiency and effectiveness of the team
Jan 2020 - Mar 2022

Football Referee

Current

Level 4 Supply League (Step 5/6) RefereeContributory League (Step 3/4) Assistant RefereeReferee ObserverReferee Match Day CoachReferee MentorReferee CoachReferee Secretary - East Berks Football AllianceReferee Appointments Officer - Reading FC Academy (Working in partnership with Berks & Bucks FA)Committee Member - Reading Referees' Association

Nov 2008 - Present

Service Desk Team Manager

Bracknell

Feb 2015 - Mar 2016

Deputy Team Manager

Bracknell

Jun 2013 - Jan 2015

Service Desk Agent

Bracknell

Oct 2012 - May 2013
Team & coworkers

Colleagues at KYOCERA Document Solutions UK

Other employees you can reach at kyoceradocumentsolutions.co.uk. View company contacts for 200 employees →

1 education record

Stephen Saunders education

  • The Bulmershe School
    The Bulmershe School
FAQ

Frequently asked questions about Stephen Saunders

Quick answers generated from the profile data available on this page.

What company does Stephen Saunders work for?

Stephen Saunders works for KYOCERA Document Solutions UK.

What is Stephen Saunders's role at KYOCERA Document Solutions UK?

Stephen Saunders is listed as Service Desk Manager at KYOCERA UK at KYOCERA Document Solutions UK.

What is Stephen Saunders's phone number?

AeroLeads has found 2 phone signal(s) with area code 778 for Stephen Saunders at KYOCERA Document Solutions UK.

Where is Stephen Saunders based?

Stephen Saunders is based in Basingstoke, England, United Kingdom while working with KYOCERA Document Solutions UK.

What companies has Stephen Saunders worked for?

Stephen Saunders has worked for Kyocera Document Solutions Uk, Kyocera Uk, The Football Association, and Fujitsu.

Who are Stephen Saunders's colleagues at KYOCERA Document Solutions UK?

Stephen Saunders's colleagues at KYOCERA Document Solutions UK include Ken Nixon, Jacques Erasmus, Krishna Hobbs, Richard Bethney, and John Barron.

How can I contact Stephen Saunders?

You can use AeroLeads to view verified contact signals for Stephen Saunders at KYOCERA Document Solutions UK, including work email, phone, and LinkedIn data when available.

What schools did Stephen Saunders attend?

Stephen Saunders studied at The Bulmershe School.

What skills is Stephen Saunders known for?

Stephen Saunders is listed with skills including Management, Team Leadership, Teamwork, Leadership, Training, Service Delivery, Customer Service, and Microsoft Office.

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