• Proudly Representing Topco Brands.• Affiliated with Olean Wholesale Grocery Cooperative, INC.• Manage over 100 Independent Grocery stores.• Distribution of private label grocery products (ShurFine, TopCare, Full Circle, Simply Done and Valutime) within Independent Grocery Stores that are members of the Olean Wholesale Grocery Cooperative.• Responsible for Sales, Store Resets, Merchandising, Category Management, Brand Development and Market Intelligence.

Dedicated Care-Implementation Specialist, Business Customer Management, including, technical and network assistance, sales, billing and retention.• Project managed Nextel Migration meeting deadline expectations and maximizing customer retention.• Achieved retention goals and score card metrics while serving as interim supervisor.• Achieved and surpassed performance goals relating to Metric Quotas.• Built rapport with clientele by providing great customer service… Show more Dedicated Care-Implementation Specialist, Business Customer Management, including, technical and network assistance, sales, billing and retention.• Project managed Nextel Migration meeting deadline expectations and maximizing customer retention.• Achieved retention goals and score card metrics while serving as interim supervisor.• Achieved and surpassed performance goals relating to Metric Quotas.• Built rapport with clientele by providing great customer service, providing correct information and acknowledging their needs. Show less

• Food Safety Manager• Trained new employees to run front and back of the house procedures.• Supervised catering business.• Tracked inventory supplies and determined weekly orders.

Supervised a staff of twelve, responsible for open and closing store procedure. Selling wireless products, accessories and plans. • Directed staff on proper methods and procedures for inventory control, sales, cash control, asset protection, back-office management and front-office procedures ensuring smooth operation transition. • Dedicated to customer service; achieved customer service award for the highest percentage of satisfied customers in the New England area.

Logistics Coordinator- operated Forklift to load and unload trucks, stage product, Received in with a computer scanner, log inventory and replenish warehouse.• Trainer-Taught I.H.E Program – “Increasing Human Effectiveness”, “Time Management”, “Business Management” and “Communication Skills” classes. • Ran Business Association Work Groups (B.A.W.G.) and sat on the Business Steering Management Committee, acting as liaison between employees, management and union representatives… Show more Logistics Coordinator- operated Forklift to load and unload trucks, stage product, Received in with a computer scanner, log inventory and replenish warehouse.• Trainer-Taught I.H.E Program – “Increasing Human Effectiveness”, “Time Management”, “Business Management” and “Communication Skills” classes. • Ran Business Association Work Groups (B.A.W.G.) and sat on the Business Steering Management Committee, acting as liaison between employees, management and union representatives. Member of the Asset Protection Team.• Selected by management to act as Group Leader Supervisor. Show less