Stephen Sharp

Stephen Sharp Email and Phone Number

Consultant @ SHARP ADVISORY SERVICES
Stephen Sharp's Location
Liverpool, England, United Kingdom, United Kingdom
Stephen Sharp's Contact Details

Stephen Sharp personal email

n/a
About Stephen Sharp

Board level experience in financial services, accountancy, outsourcing and government services

Stephen Sharp's Current Company Details
SHARP ADVISORY SERVICES

Sharp Advisory Services

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Consultant
Stephen Sharp Work Experience Details
  • Sharp Advisory Services
    Director
    Sharp Advisory Services Aug 2024 - Present
    United Kingdom
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  • None
    Non Executive Director
    None Jun 2023 - Present
    United Kingdom
    Operated at Board level in FTSE 100 company, Chief Operating Officer until recent new ownership at Azets, worked across many sectors including FCA1 and FCA3 roles in Financial Industry, ran Indian based operation with 12,000 employees. Regularly engaged with Cabinet Office and Government ministers whilst running some of the UK biggest Government outsourced contracts.P&L responsibility for circa 1bn Revenue Divisions. Excel in operational and process efficiency, transformation, organisational change, Governance and working with regulated Industries, have been an FCA1 and FCA3 approved by the FCA
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  • Azets
    Chief Operating Officer
    Azets Nov 2019 - May 2023
    London, United Kingdom
    Leading provider of Accountancy, Audit,Payroll and Advisory services, 7000 employees across 150 offices including UK, Norway, Sweden, Denmark, Finland and Romania. As COO I took the company into new ownership, in the 4 years leading up to this we transformed the operations, migrated many acquisitions (60+) onto standard systems, increased customer base, revenue and profit, introduced new MIS, reporting systems and governance frameworks. New reward systems. Prepared business for exit.
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  • Ssharp Consultancy Ltd
    Consultant
    Ssharp Consultancy Ltd Jan 2019 - Nov 2019
    Various assignments including advisory work on M&A for PE and interim COO for a delivery centre for 1 of the big 4
  • Capita
    Executive Officer
    Capita Nov 2016 - Nov 2018
    Nationwide
    previously running one of six Capita Divisions and reports directly to the CEO. Public Service Partnerships, provides process and customer management partnerships across local and central government, including defence and welfare benefits administration; Real Estate & Property Services. Revenue of circa £1.5bn and 11,000 employees.
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  • Ex Capita Plc
    Ex Executive Director
    Ex Capita Plc Jun 2002 - Nov 2018
  • Ex Capita Plc
    Ex Executive Director
    Ex Capita Plc Jun 2002 - Nov 2018
  • Ex Capita
    Executive Director
    Ex Capita Jun 2002 - Nov 2018
    Nationwide
    Board level senior director
  • Capita Business Services
    Executive Director
    Capita Business Services Jan 2016 - Nov 2016
    Nationwide
    2016 Jan -NovReported directly to the COO my role encompassed a mix of large Central Government contracts and numerous B2B trading businesses. I am responsible for delivering high quality operations, senior relationship management, P&L and commercial outcomes. Large contracts are for the MOD, NHS, DWP and responsible for Capita India. . Revenue of £900m, staff of circa 16,000 over UK and India.In this role the actions I have taken include;• Delivering my 2016 Business Plan.• Addressing a major programme delivery issue. • Recovering the relationship on a major BPO deal • Lead negotiation on a major revision to a large BPO deal.• Reducing operational costs across the Division.• Implementing a number of changes to the senior teams at Divisional and Business level
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  • Capita Business Services
    Executive Director
    Capita Business Services Oct 2014 - Dec 2015
    Nationwide
    2014 – 2015 Executive Director, Capita, Integrated ServicesRole was largely in Public sector and responsible for Capita’s large Central government Contracts, 8 in total. Lead teams in negotiation to reset several contracts. Numerous programme and large operations including TFL, DIO, RPP, DWP, Home Office and MoJ contracts. circa 13,000 staff and £1bn revenue.
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  • Capita Business Services
    Executive Director
    Capita Business Services Sep 2013 - Oct 2014
    Nationwide
    2013 - 2014 Executive Director, Capita, Professional Services Capita’s Local Government Contracts including the large Partnerships – Birmingham, Sheffield, Barnet and Blackburn. Responsibility for software businesses specialising in Education, Local Government Revenue & Benefits and Social Care. Print and records storage businesses. The actions I took included:• Pulled together business case for investment in Adult Social Care software.• Lead team revising deals with major customers • Revised and updated operational model for servicing LG contracts, reduced cost base on 2nd and 3rd generation contracts.
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  • Capita Employee Benefits
    Executive Director
    Capita Employee Benefits Jan 2011 - Nov 2013
    Nationwide
    2011 – 2013 Executive Director, Capita, Life and Pensions Capita’s largest Division with circa 18,000 staff across UK and India, revenue of £1.1bn. Restructured delivery model and reviewed major programmes, lead team in negotiation with numerous clients. Reduced cost base and improved productivity Was FCA Approved level 1 and 3.
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  • Capita
    Managing Director
    Capita Jan 2005 - Dec 2010
    Nationwide
    2005 – 2010 Managing Director, Capita Specialist Service and HealthSet up Capita’s HR Shared Service Centre in Belfast, first client was the Northern Ireland Civil Service. Managed the exit of several high profile contracts and overseen several acquisitions. Set up the Business Assurance framework which runs the HR business.
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  • Capita
    Director Of Operations
    Capita Jun 2001 - Dec 2004
    Mersyside
    2001 – 2004 Operations Director, Capita Criminal Records BureauJoined Capita from the Home Office Programme where I was overseeing the requirements and operation for set up of the Criminal Records Bureau. Recovered and ran the Capita operation, substantially improving throughput efficiency, off shored 1st major contract for Capita Group
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Stephen Sharp Skills

Bpo Professional Services Business Process Improvement Change Management Outsourcing Business Transformation Stakeholder Management Strategy Team Management Project Delivery Business Analysis Contact Centers Governance Service Delivery

Frequently Asked Questions about Stephen Sharp

What company does Stephen Sharp work for?

Stephen Sharp works for Sharp Advisory Services

What is Stephen Sharp's role at the current company?

Stephen Sharp's current role is Consultant.

What is Stephen Sharp's email address?

Stephen Sharp's email address is st****@****a.co.uk

What skills is Stephen Sharp known for?

Stephen Sharp has skills like Bpo, Professional Services, Business Process Improvement, Change Management, Outsourcing, Business Transformation, Stakeholder Management, Strategy, Team Management, Project Delivery, Business Analysis, Contact Centers.

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