Stephen Sharum Email & Phone Number
@coxbusiness.com
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Who is Stephen Sharum? Overview
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Stephen Sharum is listed as Manager, CB Operations at Cox Business, a with 1119 employees, based in Oklahoma City, Oklahoma, United States. AeroLeads shows a work email signal at coxbusiness.com and a matched LinkedIn profile for Stephen Sharum.
Stephen Sharum previously worked as Full-time at Cox Business and CB Service Manager at Cox Business. Stephen Sharum holds Bachelor Of Science - Bs from Southern Nazarene University.
Email format at Cox Business
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AeroLeads found 2 current-domain work email signals for Stephen Sharum. Compare company email patterns before reaching out.
About Stephen Sharum
Accomplished people leaders in the telecommunications industry with over two decades of experience, equipped with Associate Degrees in Computer Systems/Networking Technology, and Management, as well as a Bachelor's Degree in Organizational Leadership. Possessing a commendable track record of more than seventeen years at Cox Communications, I have excelled in various facets of the business, including Equipment Installation, Configuration/Troubleshooting, Project Management, Service Management, and Operations Management. Demonstrating a high level of business acumen and exceptional communication skills, I facilitate positive professional interactions with executives, technical departments, and contributors across all organizational levels.
Listed skills include Management, Project Management, Team Leadership, Leadership, and 19 others.
Stephen Sharum's current company
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Stephen Sharum work experience
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Full-Time
Manager, Cb Operations
Cb Service Manager
As a CB Service Manager, I took trouble ticket escalation requests directly from my assigned Platinum Customers. I performed incident management and ensure trouble tickets were resolved in the appropriate manner within approved time frames. In coordination with Center Service Assurance leaders, I provided outage details and updates to Cox OK market leaders to ensure unified messaging to customers and internal partners. I was empowered to escalate to the highest level of care organizations to facilitate the repair process. I developed strong and lasting relationships with customers to ease their frustrations when an outage occurred.
Cb Project Manager
CB Project Manager IIIAs a Project Manager III, I supported Strategic/Platinum Cox Business customers including Retail, Government and Military entities. I managed Fiber and Complex HFC projects in order to provide voice, video, data, and managed services. I was the main liaison between Cox and business customers. I received orders from the sales department; clarified customer need via onsite and telephone meetings; set initial timeline for project based on customer needs and agreed upon SLAs from support departments; managed workflow by identifying and mitigating project risks; maintained customer communication through project closeout to ensure that contracted services were delivered and all needs had been met.
Cb Fulfillment-Fiber Installation
CB Fulfillment Tech IIILead Technician for the installation group. Developed training materials for the proper installation of equipment to ensure quality standards were met. Provided training and coaching opportunities to new hires as well as continuing education for junior level employees to ensure consistent methodology throughout the group. My position was advanced multiple times as I was assigned progressive responsibilities.
Colleagues at Cox Business
Other employees you can reach at coxbusiness.com. View company contacts for 1119 employees →
Halie Epique
Colleague at Cox BusinessAtlanta, Georgia, United States
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Carlos Mota
Colleague at Cox BusinessPeoria, Arizona, United States
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JT
Jennifer Teufel
Colleague at Cox BusinessHaysville, Kansas, United States
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Pedro Valdez
Colleague at Cox BusinessOmaha, Nebraska, United States
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W. Richard Ross
Colleague at Cox BusinessBella Vista, Arkansas, United States
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SK
Susan Kim
Colleague at Cox BusinessHerndon, Virginia, United States
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Lorne Roux
Colleague at Cox BusinessManchester, Connecticut, United States
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MD
Michael Demarois
Colleague at Cox BusinessHenderson, Nevada, United States
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Sybil Samuel
Colleague at Cox BusinessGainesville, Florida, United States
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DM
Dannia M.
Colleague at Cox BusinessPhoenix, Arizona, United States
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Stephen Sharum education
Bachelor Of Science - Bs
Associate Of Applied Science - Aas
Certificate
Associate Of Occupational Studies - Aos
Frequently asked questions about Stephen Sharum
Quick answers generated from the profile data available on this page.
What company does Stephen Sharum work for?
Stephen Sharum works for Cox Business.
What is Stephen Sharum's role at Cox Business?
Stephen Sharum is listed as Manager, CB Operations at Cox Business.
What is Stephen Sharum's email address?
AeroLeads has found 2 work email signals at @coxbusiness.com for Stephen Sharum at Cox Business.
Where is Stephen Sharum based?
Stephen Sharum is based in Oklahoma City, Oklahoma, United States while working with Cox Business.
What companies has Stephen Sharum worked for?
Stephen Sharum has worked for Cox Business.
Who are Stephen Sharum's colleagues at Cox Business?
Stephen Sharum's colleagues at Cox Business include Halie Epique, Carlos Mota, Jennifer Teufel, Pedro Valdez, and W. Richard Ross.
How can I contact Stephen Sharum?
You can use AeroLeads to view verified contact signals for Stephen Sharum at Cox Business, including work email, phone, and LinkedIn data when available.
What schools did Stephen Sharum attend?
Stephen Sharum holds Bachelor Of Science - Bs from Southern Nazarene University.
What skills is Stephen Sharum known for?
Stephen Sharum is listed with skills including Management, Project Management, Team Leadership, Leadership, Cross Functional Team Leadership, Telecommunications, Project Planning, and Equipment Installation.
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