**Highly skilled in all aspects of customer service: clientele base development, retention, and satisfaction. I thrive in environments where guest relations are strained or require development.**Successful in taking on new projects and concepts that are designed to increase sales and profitability and be a leader in business trends.**Experienced in business management: profitability, cost control, marketing and sales, branding and identity, employee relations and retention. **Strong ability and interest in developing strategies and goals that build consensus among peers and colleagues resulting in growth and creativity for projects or businesses. My goal is to work for a company that fosters an interest in sustainable practices, community relations, employee empowerment, and a desire to develop ideas and strategies that promote responsible growth.Specialties: Cocktail Expert, Bar Programs & Classes, Specialized Training Programs, City Planning, Sustainability and Green Practice Implementation, People