Stephen Shepler Email & Phone Number

Dallas, Texas, United States

Onsite project management of commercial remodel, repair, and roofs.

Hunt County, Texas, United States

Residential and light commercial remodeling services

Dallas/Fort Worth Area

-Planned, executed, and managed projects and programs.-Analyzed customer authentication process and made recommendations for best-in-class tools to enhance the process and reduce fraud risk.-Assisted large business team with credit analysis during COVID crisis to reduce financial risk to corporation

Dallas/Fort Worth Area

- Oversaw and led operation strategies and implementation for the Dallas Global Customer Payments teams.- Acted as project manager for the development and implementation of an application-based method of work distribution and performance metric measurement.- Served as the SME for the development of the new Smart-Payments application which will replace the.

Dallas/Fort Worth Area

I'm a visionary leader that seeks to be an agent of change benefiting my customers, the company, and my team. I find it slightly embarrassing but over the years I’ve been given the nickname of Mr. Wizard for being able to figure out and provide solutions to many technical problems. Personally I am consistently trying to improve myself thru volunteer work.

- Led technical and operational support for the Treasury Operations organization.- Supported the Inbound Corporate Payment platform for ACH credit payments, providing both Technical Specifications and Subject Matter Expertise to corporate clients and consumers ($13B in annual revenue).- Assisted AT&T Outside Collection Agency management team regarding.

- Developed, implemented and managed process efficiencies and procedural documentation for the Centralized Reconciliation Group and Remittance Processing.- Directed cross-functional application training to support corporate merger initiatives.- Facilitated overall development and implementation of Methods and Procedures to maintain audit compliance and SOX.

Columbia, South Carolina Metropolitan Area

- Direct the BellSouth Electronic Payment Claims Group to advance process efficiencies in support of electronic payments across BellSouth- Effectively led team to meet and exceed performance and customer care metrics- Facilitated overall education advancement of all Spherion personnel- Identified, prioritized and implemented various productivity.