OBJECTIVE • Lead systems solution engineer seeking to leverage my technical and professional experience to aid in the growth of your MSP.SKILLS • Personal: Strong written, verbal, analytical, problem-solving, and organizational skills. Able to adapt and shift priorities due to time constraints while maintaining precision and attention to detail. Self-motivated, goal driven, and able to manage time efficiently and effectively. Proficient and comfortable working with national and international end users.• Software: Virus and malware prevention. System installation and configuration. Windows operating systems Home/Professional/Enterprise/Server, Mac OS, and Linux distributions. Proficient with Microsoft Office and remote desktop software. Data backup and recovery.• Hardware: Installation, removal, and upgrades for all computer components. Installation and configuration for scanners, fax machines, printers, security cameras, modems, routers, switches, and access points. Setup and maintenance of Windows, Android, and iOS mobile devices.• Networking: Setup and maintenance of workgroups, domains, VLANs, and site-to-site VPN connections• Client Service: Consultative relationships, customer care, technical support, and training. Self-motivated to understand new technologies.