Investigator At Hub Enterprises
Current• Conducts investigations with a focus on thoroughness, quality, and attention to detail, timeliness, and cost control.• Prepares and submits investigative reports covering all phases of the investigation in each case for approval.• Assists with the development and training of the claim staff in the detection of external and or internal fraud, plus workplace violence.• Interprets and conveys highly technical information to others.• Applies rules of evidence; recognizes evidence and determines its value to specific claim, evidence collection and interpretation. Requires clear understanding of the rules of evidence.• Establishes and maintains liaison with public officials, law enforcement officers and others to obtain assistance in conducting investigations.• Knowledgeable about all applicable fraud statutes: local, state and federal to ensure duties and assignments are carried out within the requirements of applicable law and local office expectations.• High degree of integrity and confidentiality required handling information that is considered personal and confidential.• Customer Service and relationship/team building by maintaining contact during the course of investigations with company's claim services., Marketing and Underwriting colleagues, claimants, policyholders, agents, counterparts in other firms, external legal professionals, external medical professionals, financial institutions, government/regulatory agencies, potential customers and vendors and suppliers. • Develops network of resources within the community (e.g., local fraud bureaus, district attorneys offices, law enforcement agencies, insurance associations, professional associations, and community groups).
