• Act as SME to scope cloud-based or hybrid cloud solutions • Lead complex projects with cross-functional teams to migrate workloads to cloud-based solutions • Architect and deploy scalable, highly available, and fault-tolerant infrastructure• Continuously review and improve cloud infrastructure configuration using IaC tools • Lead Active Directory migrations to cloud or hybrid cloud environments • Secure access to enterprise environment using RBAC, IAM, Azure policy, to meet regulatory standards • Patch management for applications and systems using change management best practice • Automate scripting tools to review and optimize cloud resources, system health and performance • Endpoint management using centralized MDM solution• Develop and implement business continuity best practice including disaster recovery• Write detailed technical documentation for environments, procedures and best practice • Provide technical support and guidance to customers in a shared platform environment • Coordinate technical troubleshooting, security incident investigations, or root cause analysis • Train team members on complex business applications• Helped 3 team members advance career through mentorship and training • Support Team Lead and tier 3 escalation point

• Design, maintain, and audit Microsoft Active Directory Forest with multiple sites and trusts• Manage Active Directory Certificate Service (ADCS) deployments for multiple customers• Migrate acquired companies' Exchange and data to Microsoft 365, SharePoint and OneDrive• Deploy multiple RDS Collections and maintain system patch and application version upgrades • Research and recommend updated hardware, software for customer base• Install, configure, manage and maintain inventory of user endpoints• Develop process for onboarding offboarding user accounts• Hardware installation setup, management, maintenance of server, network and storage hardware • Deploy System Center Configuration Manager (SCCM) to upgrade client endpoints to Windows 10• Manage endpoints using Intune and SCCM