• Formed Own Corporation to pursue Internet-Based Business Opportunities, Affiliate Marketing Programs, White Label Programs/Websites, Develop/Produce Websites for Customers & My Own Business, and also Provide Marketing Consulting Services

• Handle Liquid and Dry Material Processing and Handling Systems utilized in the Pharmaceutical, Food, Chemical and Consumer/Industrial Markets• Responsible for individual component sales & turnkey systems• Only Part-Time Employment/Commission-Based Only

• Territory: IL, IA, MN, ND, SD, WI, MO, NE & Gary/Hammond, IN• Utilized marketing background to increase the value of average order to include items/services not typically sold to customers in past such as Controls/Control Upgrade Packages, Grinding Media, System(s) Integration, Start-Up Service, Chillers, etc…

• Responsible for all Customer Service & Sales Activities including Sample Requests, RFQ’s, Sales Inquiry Follow-Up, Mailing of Product Info., Database Generation & Business Development, Resolving Billing Disputes, Shipping/On-Time Delivery Issues• Responsible for collection of all data/information necessary to efficiently/effectively quote & evaluate customer needs based on Application, Environmental Concerns, Operating Parameters & Individual Requirements, Developed Quote Tracking System

• Responsible for resolving all customer issues associated with technical support, troubleshooting, problem diagnosis, as well as the resolution of field-related Power Gas Burner operational issues such as gas pressure/ airflow issues, valve/regulator operation• Responsible for the collection of all data/information necessary to efficiently and effectively quote & sell Power Gas Burner products based on application(s), fuel conversion, overall system design & operational conditions/parameters

• Developed Access database to track, record & generate reports on all field service issues by equip. serial number, product line, type of failure or other criteria selected by individual user• Developed a national network of service facilities/contractors in order to resolve and/or decrease the costs associated w/warranty admin. by eliminating need for removing factory personnel from production roles or incurring the high costs associated w/travel

• Responsible for Customer Service Department and resolution of all field service issues with Engineering Department including equipment start-ups, equipment shipments, freigh damage, operational issues and/or performance guarantees• Responsible for Sales Forecasting, Marketing Expenditures, Trade Show Participation and Coordination, External Advertising and Promotional Items, as well as new Product Development; worked with a network of approximately 15-25 Sales Representatives

• 1998 - 1999 Field Sales Representative• 1995 - 1998 Sr. Aftermarket Sales Representative• 1994 - 1995 Application Engineer• 1992 - 1994 Laboratory Technician• Expanded Aftermarket Sales Department product offerings to include the sale of used/refurbished equipment, rebuild quotes, post-sale service contracts, discounts on “lot” parts purchases (blanket orders), spare parts lists for new/used equipment, field service calls/training seminars, laboratory testing, and offering value-added services such as Hard Surfacing, Thermal-Sprayed Ceramics, etc…• Developed program for customers to reduce losses associated with equipment-related failures by distributing parts to multiple locations, which eliminated inventory cost & part availability issues

• Responsibilities: sales projection(s), ordering, purchasing and liquor sales of @$35,000 - $60,000/week (increased margin @ 15%)