Stephen Strong Email & Phone Number

Oklahoma City, Oklahoma, United States

 Serves customers with the highest customer service standard while also serving them safely  Built rapport with a range of diverse guest, offering tastings of a wide range of beers, and delivers drinks quickly  Ensured all guest were greeted promptly, felt welcome, and tried to get them what they want even if they were unsure by making drink/food suggestions  Always cleaned as I went  Always received positive reviews by customers for my customer service  Always looked… Show more  Serves customers with the highest customer service standard while also serving them safely  Built rapport with a range of diverse guest, offering tastings of a wide range of beers, and delivers drinks quickly  Ensured all guest were greeted promptly, felt welcome, and tried to get them what they want even if they were unsure by making drink/food suggestions  Always cleaned as I went  Always received positive reviews by customers for my customer service  Always looked for ways to upsell products even if it was just suggesting a double instead of a single Show less

Norman, Oklahoma, United States

 Was responsible for overseeing the daily operations of the restaurant, including the development and performance of the team  The primary goal was to ensure the restaurant ran efficiently and provided the guest with a positive experience Developed the team by providing ongoing feedback, establishing performance expectations, and conducting performance reviews Used intranet websites for inventory, daily cash counts, reviewing applications, and Hotschedules for crew… Show more  Was responsible for overseeing the daily operations of the restaurant, including the development and performance of the team  The primary goal was to ensure the restaurant ran efficiently and provided the guest with a positive experience Developed the team by providing ongoing feedback, establishing performance expectations, and conducting performance reviews Used intranet websites for inventory, daily cash counts, reviewing applications, and Hotschedules for crew scheduling Ensured the restaurant was compliant with all health and safety regulations, including food safety and sanitation standards, fire safety regulations, and liquor laws Ensured the restaurants appearance and atmosphere were inviting and appealing to all guest Worked independently to resolve issues and communicate with the appropriate person or department Show less

Oklahoma City, Oklahoma, United States

 Worked alongside bartenders and servers to ensure a positive experience for guest and my co-workers Restocked ice, condiments, napkins, straws, coasters, beer, liquor, and wine Washed bar glasses and restocked the bar Completely cleaned the bar at the end of the shift ensuring the morning bartenders were set up for success Assisted management with weekly inventory of beer, liquor, wine, and bar glassware

Oklahoma City, Oklahoma, United States

 Prepares ingredients and meals adhering to the restaurant menu while following food health and safety procedures  Assist other staff members with stocking of their stations and preparing food in a fast-paced environment

Oklahoma City, Oklahoma, United States

 Primary subject matter expert and system administrator for contract repair for Tinker AF base’s inventory control point Managed all projects related to system upgrades, testing, quality assurance, and program manager for all training of applicable systems Conducted monthly data analysis reports, areas of noncompliance were identified and I recommended corrective actions Coordinated with production management specialists and contracting officers to ensure management of repair… Show more  Primary subject matter expert and system administrator for contract repair for Tinker AF base’s inventory control point Managed all projects related to system upgrades, testing, quality assurance, and program manager for all training of applicable systems Conducted monthly data analysis reports, areas of noncompliance were identified and I recommended corrective actions Coordinated with production management specialists and contracting officers to ensure management of repair contracts, from requirements identification through order delivery, with end-to-end contract repair requirements visibility and supplier delivery performance. Show less

Oklahoma City, Oklahoma, United States

 Served as kitchen manager supervising anywhere from 12-17 airmen who would prep and cook approximately 700 meals per weekend Prepared job assignments for the airmen prior to their arrival of weekend duty and often trained them on products that they were unfamiliar with While serving as kitchen manager, the highest sanitation standards were always a priority while at the same time ensuring the food was at the upmost highest of quality

Tinker, Ok

Master Of Arts (M.A.), Human Relations

Bachelor Of Science, Organizational Leadership, Gpa: 3.663 Of A Maximum 4.00

Honors: Cum Laude Distinguished Achievement Award September 2013 from Southern Nazarene University