Stephen Taylor Email and Phone Number
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A results-driven leader with 18 years of global professional services, sales, and delivery excellence experience, accountable for up to a $3.6B pipeline annually. Expertise in building and sustaining high-performance teams. Successfully designed and led performance turnarounds within large and small organizations with a fierce dedication to customer satisfaction. I pride myself on embracing change while fostering a collaborative/teaming culture that creates a competitive advantage that encourages growth both professionally and personally. Leadership Expertise:• PROFESSIONAL SERVICES - high-performance team building and retention, customer lifecycle management, project delivery, process development, customer satisfaction• SALES - business development, complex sales cycle management, contract negotiations, recruitment and retention, sales operations, forecasting, process development, territory management, performance metrics • EXECUTIVE - C-level partnership, strategic vision and planning, P&L management, strategic solution development, employee and resource management
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PresidentExperimental Sounding Rocket AssociationTexas, United States
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PresidentExperimental Sounding Rocket Association Jul 2023 - PresentDallas-Fort Worth Metroplex -
Member Board Of DirectorsExperimental Sounding Rocket Association Jan 2017 - Aug 2023Dallas-Fort Worth MetroplexLaunch Operations Director responsible for Launch Operations, Range Safety, and the Design, Testing & Evaluation Guide for the International Rocket Engineering Competition (IREC) at Spaceport America in New Mexico.
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Self EmployedSelf-Employed Feb 2014 - Jan 2017Dallas/Fort Worth AreaProperty development for a multi-family vacation resort.
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Vice President Sales OperationsBt Global Services Nov 2011 - Nov 2013Global Cpg, Global Pharmachem, United States & CanadaProvided sales and operational leadership to a global sales organization of over 100 business development managers, country managers and counsel to the senior VP of business development. Responsibilities included: strategic vision, planning, forecasting, reporting, sales process improvement, sales enablement, quota management, territory management, tools and technology, and business modeling. Achievement Highlights:• PIPELINE - Managed and groomed the global $3.6B pipeline for consumer product goods (CPG), PharmaChem, and the United States & Canada• SALES ANALYTICS - Developed sales and reporting metrics for the executive management team• PROCESS IMPROVEMENT - Streamlined sales governance model; decreased bid approval time by one business week, improved sales retention, incorporated win/loss reviews, and feedback loop• BUSINESS MODEL - Built the business model and sales reorganization plan for the US&C to meet annual operation plan objectives -
Vice President Professional Services - Bid Response CenterBt Global Services Oct 2009 - Nov 2011Irving, TxResponsible for the strategic positioning of professional services in the responses for large (>$15M) transformational deals to outsource global corporate telecom converged voice and data networks, collaboration platforms, operations, and innovation life cycle. Achievement Highlights:• BID RESPONSE - Led the professional services response teams on 17 global bid responses• WINS - $440M of outsourcing business• UP-SELL - Developed an innovation program for inclusion into transformational deals, driving over $3M incremental professional services revenue
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Vice President & General ManagerBt Global Services Feb 2008 - Oct 2009South Eastern United StatesLed a high-performance technology sales team of 8 employees and delivery team of 73 network, systems, business, and security consultants across the South East territory. Full accountability for revenue, profit, and client satisfaction for a $16M professional services and SaaS business. Achievement Highlights:• CHANNEL DEVELOPMENT - established Microsoft and Cisco channel, driving $1.2M new professional services revenue• BUSINESS DEVELOPMENT - focused sales team and acquired 7 new enterprise clients driving $4.3M in new revenue• DELIVERY EXCELLENCE - Achieved world-class customer satisfaction for delivery as rated by our customers
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Managing DirectorBt Global Services Dec 2004 - Feb 2008South Central United StatesResponsible for all consulting operations, recruitment, professional development, portfolio, and delivery for the ten state South Central region. Achievement Highlights:• DELIVERY EXCELLENCE - Achieved world-class customer satisfaction for delivery as rated by our customers• OPERATIONS MODEL - Developed the operations and reporting model adopted by all 8 operations across the US• M&A - Led the integration team for the newly acquired Immedient software development consulting firm• AWARD - Achieved global, number one operation award
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Managing PrincipalLucent Technologies May 2001 - Dec 2004New JerseyManaged a team of six managing consultants and 110 network, business, and security consultants across the New York and New Jersey territory, delivering technology and business solutions. Achievement Highlights:• INNOVATION - Sold and delivered the company’s first VoIP transformation project at Novartis pharmaceutical • UP-SELL - Up-sold Novartis a $2.4M research campus IT infrastructure build in Cambridge, MA • PROJECT DELIVERY - Managed the development of the HIPPA security policies for the Greater New York Hospital Association (GNYHA), which was delivered to all 140 membership hospitals• AWARDS - Achieved overall number one operation award, three years in a row
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Managing ConsultantInternational Network Services May 1998 - May 2001NycRecruited and led a team of 30 IT consultants to deliver IT infrastructure projects across the NY/NJ region. Responsibilities included client/delivery management, managing client relationships, preparing business proposals/presentations, formulating and implementing recommendations, managing programs and deliverables, consultant skills development, and career advancement. Achievement Highlights: • REVENUE - Grew operations revenue by 20% through consultative selling and mentoring of the consulting team• PROCESS IMPROVEMENT - Improved methodologies, performance, and deliverable quality, thus boosting the overall scale and reproduce-ability of consulting offers as well as providing a clear sense of priorities for the organization
Stephen Taylor Skills
Frequently Asked Questions about Stephen Taylor
What company does Stephen Taylor work for?
Stephen Taylor works for Experimental Sounding Rocket Association
What is Stephen Taylor's role at the current company?
Stephen Taylor's current role is President.
What is Stephen Taylor's email address?
Stephen Taylor's email address is st****@****ins.com
What are some of Stephen Taylor's interests?
Stephen Taylor has interest in Human Rights, Science And Technology, Education, Health.
What skills is Stephen Taylor known for?
Stephen Taylor has skills like Professional Services, Managed Services, Cloud Computing, Telecommunications, Unified Communications, Outsourcing, Integration, Vendor Management, Management, Data Center, Enterprise Software, Pre Sales.
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Stephen Taylor
Cincinnati Metropolitan Area3untoldcontent.com, taylortechnicalconsulting.com, shepchem.com -
Stephen Taylor
Kansas City, Mo -
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Stephen Taylor
Midland, Tx4gmail.com, chk.com, dvn.com, vast.bank1 +140522XXXXX
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