Stephen Travale Email & Phone Number

• Lead the on site technical team's successful implementation of a new CX Oracle Customer Portal.Lead the on site technical team's successful integration, migration, and implementation of Global Vintners Inc. into our.
• Troubleshoot technical issues for Oracle Cloud, LS Retail, Microsoft Dynamics and all APL owned applications and its environments ensuring solutions are viable and consistent.
• Write and create SQL based reports using, Oracle Accounting reporting suite, Oracle BI Publisher and Oracle BI Cloud Analytics.
• Support Oracle EPM cloud applications functionality - ARCS, FCCS, EDMCS and PCMCS based on requirements.
• Create system guidelines and manuals for the organization for Oracle Cloud, LS Retail, Microsoft Dynamics and all APL owned applications and its environments.
• Lead training sessions and workshops on system processes as required.

Responsible for day to day troubleshooting of hardware and software issues present in Andrew Peller offices nationwide, including the support of over 150 retail locations (specifically troubleshooting POS hardware, Windows PCs, VoIP phones, and networking equipment).Manage 250+ mobile phones in use at Andrew Peller which includes tasks such as deployment.

Toronto, Canada Area

Paid internship. Worked intimately with connected systems, setting up, maintaining, and troubleshooting various devices throughout the network including backbone switches, routers, and firewalls.Setup and maintained Virtual solutions for enterprise Servers.Worked daily with Active Directory, Microsoft Exchange, Microsoft Office, Microsoft Hyper-V on.

Advanced Diploma, Network Engineering And Security

Dean's Honor List 2014-2018

H.B.A, Philosophy

Dean's honor list 2011-2014