Stephen V. Email & Phone Number

Boston, Massachusetts, United States

Boston, Ma, United States

Raleigh-Durham, North Carolina Area

Greater Boston Area

Boston, Ma

-Coordinate operational logistics of transporting approx.200 children across the greater Boston area daily with an emphasis on efficiency and safety-Spearheaded supply strategy shift from buy-and-own company cars to drivers using their own cars, doubling the size of our fleet -Coordinate and execute recruiting, hiring, training and onboarding for all 30 Sheprd drivers -Conduct usability tests, user persona interviews, and field surveys to improve Sheprd Route Creator and Sheprd Driver Apps-Developed logic trees for proprietary Sheprd Route Creator and Driver App, yielding a 25% increase in automated route creation tasks -Led weekly cross-functional stand-up updating team members with operations KPIs and progress reports -Manage entire fleet of Sheprd vehicles to ensure vehicle supplies meet safety compliance standards

Executive Leadership Center

-assisted with the development of Executive Education programs-utilized Microsoft Office programs such as Office, Excel, and Powerpoint to generate program materials and input data for programs and participants -edited and produced marketing materials using Adobe Acrobat programs-assisted program managers in organizing program daily tasks such as classroom set-up, podium and lecture preparation, and event coordination for off-site -led the Non-Profit Management and Leadership Certificate program as lead student assistant-helped organize mailing of program materials to Boston University external campuses for alternative programs and conferences -consistently delivered professional customer service via phone coverage and in-person participant assistance -maintained orderly and professional production room supplies and printer/copier utilities

Boston,Ma

-assisted in modifying the user experience for riders by enhancing the entertainment system-produced automated programs to optimize daily operational and logistical processes (HTML, Javascript, ES6)-designed and developed web applications for marketing (HTML, Javascript, ES6, Node.js)-optimized back-end applications to predict in future ride demand (Graph.cool API,GraphQL)

Bachelor’S Degree, Philosophy, Sustainable Energy

Activities and Societies: Men's Club Lacrosse, Kappa Sigma Fraternity, BU Fishing Club, Boston University Net Impact Club

High School, International Baccalaureatte Diploma

Activities and Societies: International Baccalaureate Diploma Recipient, Student Advisory Council, Student Council, Riverview Surf Club.