Stephen Voss Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Serve as level 2 and 3 escalation for SAP Business Objects/Business Intelligence application supporting over 8,000 global users.•Application architect for all internal reporting and environment monitoring procedures integrating data models using Power BI and Microsoft Access.•Responsible for application content management of 300,000+ ad-hoc and external customer reports across development and production environments.•Manage multiple application projects removing inactive users… Show more Serve as level 2 and 3 escalation for SAP Business Objects/Business Intelligence application supporting over 8,000 global users.•Application architect for all internal reporting and environment monitoring procedures integrating data models using Power BI and Microsoft Access.•Responsible for application content management of 300,000+ ad-hoc and external customer reports across development and production environments.•Manage multiple application projects removing inactive users, content, and data model connections which to date has resulted in a reduction of environment storage costs by 25% and the total environment size by 50%.•Year over year top performer on team for level 2 and 3 incident resolution response and resolution.•Partner with Application Service Owner for 24/7 escalation support. Show less

Charlotte, North Carolina, United States

Maintained the North American accounts receivable data infrastructure and related special projects used by over 200 finance global colleagues. Integrated SAP source data with other in-house custom developed tools to improve the customer billing and collection experience.•Developed analytical reports and methodologies to support process improvement initiatives.•Supported accounts receivable department with repeatable customer specific reporting and data analysis.•Established… Show more Maintained the North American accounts receivable data infrastructure and related special projects used by over 200 finance global colleagues. Integrated SAP source data with other in-house custom developed tools to improve the customer billing and collection experience.•Developed analytical reports and methodologies to support process improvement initiatives.•Supported accounts receivable department with repeatable customer specific reporting and data analysis.•Established regional proactive billing error process responsible for correcting over 18,000 invoices worth approximately USD 84 million over 3-year period.•Created specialized customer invoicing solutions, automated reporting, and streamlined department processes contributing to over 4,000-man hours saved internally over 2 years.•Built at-risk customer collection modeling forecasting debt collection liabilities to reduce credit offerings and future business engagement.•Served as lead for offshoring initiative which included the in-person training of colleagues in India on in-house accounts receivable tools and techniques. Responsible for hypercare and key metric monitoring of General Service Center activities. Show less

Charlotte, North Carolina, United States

Performed risk, financial, and control framework internal audits for all global integrated businesses both domestic and international.•Identified over USD 4 million in recoverable payments using data mining techniques.•Facilitated all internal fraud investigations in North and South America. Globally assisted in internal fraud investigations using data mining software and techniques.•Developed financial reporting and control framework internal audit program.•Developed risk… Show more Performed risk, financial, and control framework internal audits for all global integrated businesses both domestic and international.•Identified over USD 4 million in recoverable payments using data mining techniques.•Facilitated all internal fraud investigations in North and South America. Globally assisted in internal fraud investigations using data mining software and techniques.•Developed financial reporting and control framework internal audit program.•Developed risk and control compliance internal audit program.•System Administrator for in-house software and audit analysis tools. Show less

Charlotte, North Carolina, United States

Managed full-time staff of 12 responsible for local balance sheet and bank account reconciliations.• Responsible for 30 bank reconciliations on behalf of A.P. Moller - Maersk’s North American subsidiaries.•Oversaw disbursement of over USD 4 billion annually via check and electronic payments through a network of over 60,000 vendors.•Met goal of 95% of all dollar and 75% of all transactions disbursed electronically sent under group’s responsible accounts payable… Show more Managed full-time staff of 12 responsible for local balance sheet and bank account reconciliations.• Responsible for 30 bank reconciliations on behalf of A.P. Moller - Maersk’s North American subsidiaries.•Oversaw disbursement of over USD 4 billion annually via check and electronic payments through a network of over 60,000 vendors.•Met goal of 95% of all dollar and 75% of all transactions disbursed electronically sent under group’s responsible accounts payable register.•Maintained 1099 and escheat tax reporting for all US subsidiaries to state governments.•Oversaw research, identification, and collections of over USD 500,000 in overpayments and money owed to the organization.•Served as System Administrator for e-banking platforms including Wachovia Plus, Bank of America Direct, and Bank of the West. Show less

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Psychology