Stephen Ward Email & Phone Number

Scotland, United Kingdom

Glasgow, United Kingdom

• Lead & performance manage a team of BI Developers, delivering all planned services and objectives.
• Allocation, prioritisation and management of BI development work requests to the team of BI Developers.
• Developing sustainable solutions which meet business requirements and comply with our governance framework.
• Providing first class engagement processes and support to stakeholders and colleagues to identify opportunities through enhanced reporting and delivering projects which improve business performance.
• Pro-actively working with the business & colleagues to educate and generate value add ideas relating to existing and new BI technologies and the user thereof. Point of contact for coaching & training requests.
• Co-ordinate UAT and testing procedures and documentation for the team.

Glasgow, United Kingdom

• My team is responsible for providing timely and accurate MI to all areas of the operational business such as Loans, Savings and Credit Cards to allow them to function on a day to day basis. I am also primarily.
• I have built and manage many Demand/Workflow tools which involve hundreds of front end staff updating these tool’s on a daily basis, I then use this data to build manageable reports that feed into our Daily, Weekly and.

Glasgow

Built and created MI dashboards for the TPF business, this was a major focal point during the Tesco take-over and the information I created/built was used during the contract discussions and had a huge distribution list split between RBS & Tesco Directors.I led the telephony Migration at the start of the move-over, This had to be managed very carefully as.