Stephen W. Email & Phone Number

Rochester, NY, US

Mountain View, WY, US

Dover, Delaware, US

Dover, Delaware, US

- Built and maintained code and process standards.- Hired and managed globally distributed team.- Built and implemented initial architecture: dotnet core, angular 7, kubernetes, GCP, Postgresql, rabbitmq- Responsible for hands-on development of key features as well as code quality and code reviews of the team.- Communicated effectively with customers..

- Managed vendor relationships- Saved Kinly $130,000/month in offshore development fees- Saved Kinly $12,000/month in AWS billing- Managed 1 onshore engineering team, 1 onshore QA team, 2 offshore engineering teams and an offshore QA team- Decreased engineering spend, while increasing onshore engineers- Performed high level architectural review and.

New York, US

Alpharetta, Georgia, US

- Created OnBase workflow and processes to handle business functions.- Trained and mentored junior developers.- Translated complex requirements into software automation.- Built custom integrations using dotnet.

Fairfax, VA, US

- Modified and enhanced ASP.NET web application. - Created and modified integrations with other systems.- Created modules within the mHelpDesk mobile application.- Provided troubleshooting and bug fixes based on customer reported issues.

- Built OnBase and ASP.NET MVC Applications for customers to drive further refinement and automation in business processes.- Slayed many dragons

Richmond, VA, US

- Created Obfuscated API for external sources to submit data to OnBase securely.- Developed Custom solutions and workflow processes within OnBase.- Resolved issues with existing implementation.- Worked with business unit define scope of new implementations, then deliver- Trained incoming developers on best practices

Scottsdale, AZ, US

Created Automation scripts for software deployment.Provided OnBase custom solution configuration.

Tempe, Arizona, US

Troubleshoot issues with Flash Media server in BSD EnvironmentLog parsing for issues on HTTP/HTTPS servers.Python, Perl and Bash script creation and troubleshooting.Troubleshooting of internally developed Java Application.Used JIRA for project trackingContributed to company Confluence system for documentation purposes

Scottsdale, AZ, US

Saved the company $20,000 for the 2011 fiscal year and $45,000 for the 2010 fiscal year.Provided System administration for OnBase document retention system, and accompanying servers.Implemented automation to save ~25 hours every work week.Wrote and Modified SQL Database stored procedures.Wrote functional specifications for new project roll-outsWrote and.

Provided Server and application support for OnBase Document retention system.Assisted with installation and implementation of new OnBase systems.Provided 24/7 support as needed

Used Remote Desktop Software to assist with all technical issuesTroubleshoot hardware and software issues. Resolve Network connectivity Issues. Performed Virus/Malware/Spyware removals. Assisted in Any technical computer issues a customer may have short of physical hardware disassembly and removal

Reached out to new and existing GoDaddy Customers to thank them for their continued businessAssisted New and existing customers achieve their business goals online Managed Clients accounts for them; making sure that they were receiving the best deals and discounts available by managing their billing.

Receive inbound calls from existing and potential clients.Walked customers through product set up.Troubleshoot technical issues for Go Daddy products.Review customer accounts, recommend and sell products & services.Gain in depth product knowledge and educate customers.Exceeded sales goals and performance standards.

US

Received and logged all new incoming computers into ticketing system Diagnosed and repaired all incoming desktops and laptops in a quick and timely mannerTrained new associates on company policy concerning do's and don'ts Attended staff meetings to make sure the department received everything it needed to run efficiently, with all of the tools needed..

First major job was upgrading the operating systems from Windows 95 to 98, Installing new CD-ROM drives in all 8 machines and installing more ram to the 3 of the desktops. Built a small customer base where I was responsible for providing multiple services. Optimized workstations for specific uses, such as gaming.Data RecoveryVirus removalNetwork.