Stephen Williams Email & Phone Number

Cheyenne, Wyoming, United States

In this position, my duties include monitoring a series of applications, monitors, and systems that are designed to alert me if there is an issue. Additionally, I am responsible for ensuring that all hardware is performing properly in the datacenter, all virtual machines are experiencing no issues, and that channels are still pushing content out to subscribers.

Cheyenne, Wyoming, United States

I worked on the help desk in this position. It consisted of answering phones and assisting end users with varying issues ranging from application related issues to networking problems. I set up thousands of users with new accounts, unlocked said accounts, changed passwords, repaired devices, and worked with third-party vendors to ensure the security of patient data in compliance with HIPAA regulations.

Cheyenne, Wyoming, United States

At this position, I was responsible for helping customers requested assistance for various issues ranging from broken devices to malware protection. As I occupied this position for a short period of time, I do not believe I had a major impact on this business.

Sumter, South Carolina, United States

Maintain network closet, assist end users with various issues related to applications and device hardware, ensure phone system is working, and coordinate with third-party vendors to resolve end user issues. This company expanded into a second building due to the growth. I was integral in standing up the entire first floor of this second building.