Stephen Wolf Email & Phone Number

Melbourne, Florida Area

Lead Systems Administrator for Department of Veteran's Affairs HPS Program.

Melbourne, Florida Area

o Manages helpdesk operations supporting the FAA’s Weather and Radar Processor (WARP and Operational and Supportability Information System (OASIS). The helpdesk also provides support to programs such as Symphony and Harris Weather Data Services (HWDS) that are on the Harris Trusted Enterprise Network  Responsible for providing 15x7 real time monitoring.

Melbourne, Florida Area

• Vice WSOC Operations Leado Developed business process flows for helpdesk operationso Liaison between development groups to ensure helpdesk issues were worked correctly and helped identify and resolve issues during.
• Lead Systems Administrator for WSOCo Provided Tier 2… Show more
• Lead Systems Administrator for WSOCo Provided Tier 2 escalation level supporto Designed training material and documentation for helpdesk personnelo Supported SI&T group during ECP02 Phase 2 development Built systems.

Melbourne, Florida Area

• Task leadero In charge of day to day operations of up to 18 engineers and techso Deployed to Chicago as field team lead to rebuild and test entire WARP system after ZAU ARTCC fire and assist restoring weather data.
• Task leadero In charge of day to day operations of up to 18 engineers and techso Deployed to Chicago as field team lead to rebuild and test entire WARP system after ZAU ARTCC fire and assist restoring weather data.
• Helpdesk Engineero Trained and worked directly with SI&T group, to build and test fielded systems for major deployment effortso Deployed (solo/team) to customer locations to recover, install, repair, and maintain.

• Customer Service Representativeo Interfaced with customers to determine technical service requirementso Sold needed technologies for customers in needo Provided experience and advice to technologically impaired.
• Work Bench Techniciano Troubleshot and repaired Windows based PCs and laptopso Performed Virus and Spyware cleanupo Provided over the phone tech support to customers in needo Determined whether returned… Show more
• Work Bench Techniciano Troubleshot and repaired Windows based PCs and laptopso Performed Virus and Spyware cleanupo Provided over the phone tech support to customers in needo Determined whether returned product was.

• IT Techniciano Repaired and maintained Windows based PCs, laptops, and serverso Maintained Fedora Linux servero Maintained Exchange server and Windows Active Directoryo Designed Tejas Lighting websiteo Designed and.
• Network Admino Maintained network of US officeo Assisted in… Show more
• Network Admino Maintained network of US officeo Assisted in installing line of site wireless antennas Show less

Boerne, Texas

• IT Techniciano Repaired and Maintained Windows based PCs, laptops and serverso Managed inventory on individual PC specso Assisted in database preparation for Spectrum productso Created reports directly used in.

Bachelor'S Degree, Computer And Information Sciences, General

Associate Of Science (A.S.), Computer Information Systems