Stephen Alison Email & Phone Number

Austin, Texas Area

• Established a Macintosh-focused professional services and consulting company. Quickly took-on clients such as school districts, PR firms, video content producers, law firms, creative departments, and Mac-using.
• Provide remote/online and onsite technical support to Mac and iOS users locally and nationwide
• Expertly delivered Apple Certified Training of Mac OS X and Mac OS X server from 2008-2011
• Member of Apple Consultants Network (ACN) from 2006-2021
• Built, expanded, and managed new and existing small business Mac-centric networks
• Widely implemented Synology NAS as a replacement of discontinued Mac OS X Server

San Francisco, California, United States

• Designed best-in-class IT plans for new and existing charter high schools in the San Francisco Bay area. Successfully opened three new high schools. Created strategic plan for—and effectively managed implementation—of.
• Specified, installed, and maintained Apple and networking equipment.
• Developed and supported online learning systems and digital portfolios.
• Evaluated, installed, and managed in-house email /collaboration server.
• Devised and implemented security for all networks and servers at each site.
• Fostered long-term partnerships with hardware and software vendors.

San Francisco Bay Area

• Pre- and post-sales system design, support, and installation of Macs (including innovative one-to-one rollouts) and Mac OS X Server for 140 California school districts.
• Expanded technical sales of Apple products in the K-12 market.
• Learned customer needs and translated those needs into the appropriate Apple solution.
• Required constantly-updated familiarity of the changing market and available solutions.
• Developed and delivered two-day training seminars for education customers twice a year.
• Received huge amounts of technical training.

Denver, Colorado, United States

• Pre-sales support of carrier-class core terabit Internet routing with a short-lived startup. Focused on Qwest Communications’ core Internet business. Responsible for the nationwide technical aspects (along with my.
• Enabled Qwest Communications to re-evaluate their core network using the TSR scalable terabit router and MPLS.
• Provided onsite consultative technical support at Qwest for 4 months, leading to a major sale.

Denver, Colorado, United States

(As Riverstone was a startup spin-off of Cabletron, my experience was identical to Cabletron [below], but focused on Internet service providers.)

Dallas, Texas, United States

• Provided pre-sales support for a fourteen state sales team while developing a comprehensive understanding of Cabletron's extensive line of enterprise standards-based networking hardware and software. Tasks included.
• Won, with sales team, major regional accounts including Baylor University, Midwestern State University, Bell Helicopter, MBNA, Mary Kay, Belo, MCI, Dallas Area Rapid Transport, and Lucent Power.
• Helped the region meet or exceed sales quotas for 17 consecutive quarters.
• Developed & delivered 2-day training customer classes.
• Increased sales process efHiciency by regularly working with professional services group to respond to and win unsolicited RFPs.
• Made sales presentations to groups as small as 1 and as large as 50