Stephen Alison

Stephen Alison Email and Phone Number

Experienced IT Director | Apple-Certified Professional | Technical Trainer | Sales Engineer @ Macsolv, LLC
Stephen Alison's Location
Austin, Texas, United States, United States
Stephen Alison's Contact Details

Stephen Alison work email

Stephen Alison personal email

n/a
About Stephen Alison

I'm a highly experienced IT professional with expertise in IT administration, consulting, and technical support, primarily in the Apple ecosystem. My passion for technology and knack for problem-solving have been instrumental throughout my career.In my career, whether leading or as part of diverse teams, I've thrived in dynamic environments and excelled at leveraging technology to achieve strategic objectives. I'm known for my ability to deliver world-class customer service, troubleshoot complex technical issues, and provide innovative solutions. My track record includes successful implementations of Apple products, network management, and the integration of technologies like Synology NAS systems.I'm passionate about fostering a culture of innovation and excellence in IT departments. My approach combines technical expertise with effective communication, ensuring that technology solutions align with organizational goals.Whether it's optimizing IT infrastructure, enhancing cybersecurity, or leading internal and external customers to success, I'm dedicated to delivering results that drive business success. I'm excited about any opportunity to bring my extensive experience and strategic vision to your organization as an IT Director.Let's connect and explore how my skills and leadership can contribute to your IT department's growth and success.

Stephen Alison's Current Company Details
Macsolv, LLC

Macsolv, Llc

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Experienced IT Director | Apple-Certified Professional | Technical Trainer | Sales Engineer
Stephen Alison Work Experience Details
  • Macsolv, Llc
    Apple-Focused Consultant
    Macsolv, Llc May 2006 - Present
    Austin, Texas Area
    Established a Macintosh-focused professional services and consulting company. Quickly took-on clients such as school districts, PR firms, video content producers, law firms, creative departments, and Mac-using individuals. Retained existing customers via remote service after moving to other states. (San Francisco 2006, Saint Louis 2007-2014, Austin 2014-Present)• Provide remote/online and onsite technical support to Mac and iOS users locally and nationwide• Expertly delivered Apple Certified Training of Mac OS X and Mac OS X server from 2008-2011• Member of Apple Consultants Network (ACN) from 2006-2021• Built, expanded, and managed new and existing small business Mac-centric networks• Widely implemented Synology NAS as a replacement of discontinued Mac OS X Server
  • Envision Schools
    Director Of Technology
    Envision Schools Jun 2004 - May 2006
    San Francisco, California, United States
    Designed best-in-class IT plans for new and existing charter high schools in the San Francisco Bay area. Successfully opened three new high schools. Created strategic plan for—and effectively managed implementation—of a technology-based learning environment at four charter high schools.• Specified, installed, and maintained Apple and networking equipment.• Developed and supported online learning systems and digital portfolios.• Evaluated, installed, and managed in-house email /collaboration server.• Devised and implemented security for all networks and servers at each site.• Fostered long-term partnerships with hardware and software vendors.• Hired, trained, developed, and managed the technology support staff at each school site.
  • Apple Computer, Inc.
    System Engineer
    Apple Computer, Inc. Apr 2002 - Jun 2004
    San Francisco Bay Area
    Pre- and post-sales system design, support, and installation of Macs (including innovative one-to-one rollouts) and Mac OS X Server for 140 California school districts.• Expanded technical sales of Apple products in the K-12 market.• Learned customer needs and translated those needs into the appropriate Apple solution.• Required constantly-updated familiarity of the changing market and available solutions.• Developed and delivered two-day training seminars for education customers twice a year.• Received huge amounts of technical training.
  • Avici Systems
    Senior Systems Engineer
    Avici Systems May 1999 - Sep 2001
    Denver, Colorado, United States
    Pre-sales support of carrier-class core terabit Internet routing with a short-lived startup. Focused on Qwest Communications’ core Internet business. Responsible for the nationwide technical aspects (along with my partner SE) of sales of $7 million per quarter.• Enabled Qwest Communications to re-evaluate their core network using the TSR scalable terabit router and MPLS.• Provided onsite consultative technical support at Qwest for 4 months, leading to a major sale.
  • Riverstone Networks
    Senior Systems Engineer
    Riverstone Networks Jul 1998 - May 1999
    Denver, Colorado, United States
    (As Riverstone was a startup spin-off of Cabletron, my experience was identical to Cabletron [below], but focused on Internet service providers.)
  • Cabletron Systems
    Senior Systems Engineer
    Cabletron Systems Mar 1995 - Jul 1998
    Dallas, Texas, United States
    Provided pre-sales support for a fourteen state sales team while developing a comprehensive understanding of Cabletron's extensive line of enterprise standards-based networking hardware and software. Tasks included sales support (direct customer contact and trade shows), design & architecture, consultation, installation, and billable troubleshooting.• Won, with sales team, major regional accounts including Baylor University, Midwestern State University, Bell Helicopter, MBNA, Mary Kay, Belo, MCI, Dallas Area Rapid Transport, and Lucent Power.• Helped the region meet or exceed sales quotas for 17 consecutive quarters.• Developed & delivered 2-day training customer classes.• Increased sales process efHiciency by regularly working with professional services group to respond to and win unsolicited RFPs.• Made sales presentations to groups as small as 1 and as large as 50• Reduced my manager’s workload by giving technical interviews to prospective new hires.• First SE in region to achieve CSE certification.

Stephen Alison Skills

Networking Troubleshooting Wireless Training System Deployment Management Os X Professional Services Mac System Administration Mac Os X Server Pre Sales Mac Os

Stephen Alison Education Details

Frequently Asked Questions about Stephen Alison

What company does Stephen Alison work for?

Stephen Alison works for Macsolv, Llc

What is Stephen Alison's role at the current company?

Stephen Alison's current role is Experienced IT Director | Apple-Certified Professional | Technical Trainer | Sales Engineer.

What is Stephen Alison's email address?

Stephen Alison's email address is st****@****olv.com

What schools did Stephen Alison attend?

Stephen Alison attended Louisiana State University And Agricultural And Mechanical College.

What skills is Stephen Alison known for?

Stephen Alison has skills like Networking, Troubleshooting, Wireless, Training, System Deployment, Management, Os X, Professional Services, Mac, System Administration, Mac Os X Server, Pre Sales.

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