Stephen Bair

Stephen Bair Email and Phone Number

Staff Project Manager at Proofpoint @ Proofpoint
sunnyvale, california, united states
Stephen Bair's Location
Salt Lake City, Utah, United States, United States
Stephen Bair's Contact Details
About Stephen Bair

Skilled Staff Project Manager, Staff Technical Writer, Editor, and Knowledge Manager. I have a passion for delivering engaging, informative, and useful user experiences. I am a Salesforce Certified Administrator and I have hands-on knowledge in the platforms and products I help project manage.

Stephen Bair's Current Company Details
Proofpoint

Proofpoint

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Staff Project Manager at Proofpoint
sunnyvale, california, united states
Website:
proofpoint.com
Employees:
3582
Stephen Bair Work Experience Details
  • Proofpoint
    Staff Project Manager
    Proofpoint Apr 2021 - Present
    I manage and deliver crucial Customer Success projects, including continuing work on Community, Knowledge, and Salesforce projects.
  • Proofpoint
    Knowledge Manager And Staff Technical Writer
    Proofpoint Aug 2019 - Apr 2021
    Draper, Ut
    Led a team of four Knowledge Editors and oversee the knowledge process for our Support organization. This company-wide initiative currently engages more than 350 employees to help submit, edit, update, and publish approximately 2300 online help articles each year. While most of my time was involved in knowledge management, change management, and knowledge project management within the Support organization, I still helped contribute by editing and writing individual (and difficult) articles as a Senior Technical Writer and Managing Editor.
  • Proofpoint
    Senior Technical Writer
    Proofpoint May 2016 - Aug 2019
    Draper, Ut
    Created and executed a company-wide knowledge initiative, which engaged more than 150 employees in our first year. I continue to manage the knowledge process and help support reps edit and publish approximately 1000 articles each year.
  • Insidesales.Com
    Lead Technical Writer
    Insidesales.Com Jan 2015 - May 2016
    Provo, Utah Area
    Lead the documentation team in providing excellent user documentation at InsideSales.com. I established and maintained the documentation practices, policies, and procedures. I was also a individual contributor and I both edited and published many documents including user guides, release notes, and quick start guides.
  • Empress Theatre
    Volunteer Board Member, Grant Committee Chair, Graphic Designer
    Empress Theatre Mar 2013 - Apr 2016
    Magna, Ut
    On the board of directors for a community theater. I managed grant projects and participated in strategic planning.I also volunteered in the operations side of the theater in the Marketing department. I was the head graphic designer and I provided assistance as a communication specialist.
  • Sandisk
    Senior Technical Writer
    Sandisk Jul 2014 - Jan 2015
    Greater Salt Lake City Area
    Continuing my work at Fusion-io (now a wholly-owned subsidiary of SanDisk), I wrote, edited, and published enterprise user documentation, including user guides, release notes. knowledge base articles, hardware manuals, and training resources.
  • Fusion-Io
    Technical Writer
    Fusion-Io Jul 2010 - Jul 2014
    I wrote, edited, and published user documentation, including user guides, knowledge base articles, and training manuals. I helped implement and maintain our Confluence authoring and collaboration software. As a trained internal ISO 9001:2008 auditor, I conduct audits of many departments within the company.
  • Fusion-Io
    Sales Logistics Representative
    Fusion-Io Oct 2009 - Jul 2010
    Handled inside sales operations including order entry and inventory allotment. Promoted within the company to my current position at Fusion-io: Technical Writer.
  • Cole Holland College
    Computer Fundamentals Instructor
    Cole Holland College Oct 2011 - Dec 2012
    Greater Salt Lake City Area
    I instructed Medical Assistant students one night a week in the basics of computers and in the Microsoft Office Business Suite (Word, Excel, PowerPoint, and Outlook). I continued to develop the course curriculum, including presentations, exam questions, and assignments.
  • Bair Photography
    Small Business Owner
    Bair Photography Feb 2003 - Oct 2009
    Self-employed wedding photographer. I worked with customers in person, over the phone, and via email. I developed and authored all promotional material, including multiple websites. I managed 2-3 employees and created policies and procedures.
  • Inkjet Art
    Web Developer, Writer/Content Manager, Senior Technical Support Representative
    Inkjet Art Jul 2001 - Aug 2007
    Maintained multiple websites. Created online tutorials and a knowledge base to help our customers. Assisted customers with technical issues over the phone and via email. Monitored and participated in a company online forum.

Stephen Bair Skills

Technical Writing Management Software Documentation Enterprise Software User Experience Cloud Computing Strategy Analysis Saas Editing Leadership Writing Microsoft Office Html Powerpoint Linux Sales Microsoft Excel Customer Service Operating Systems Windows Photoshop Agile Project Management Cross Functional Coordination Public Speaking Virtualization Customer Relations Copywriting Technical Training Salesforce.com Instructional Design Curriculum Development Curriculum Design Device Drivers Technical Support Vmware Storage Area Networks Networking Technical Writers Web Development Css Word Excel Indesign Storage User Interface Classroom Service Cloud Knowledge Management Knowledge Base

Stephen Bair Education Details

Frequently Asked Questions about Stephen Bair

What company does Stephen Bair work for?

Stephen Bair works for Proofpoint

What is Stephen Bair's role at the current company?

Stephen Bair's current role is Staff Project Manager at Proofpoint.

What is Stephen Bair's email address?

Stephen Bair's email address is st****@****ail.com

What is Stephen Bair's direct phone number?

Stephen Bair's direct phone number is +180194*****

What schools did Stephen Bair attend?

Stephen Bair attended Westminster College, University Of Utah.

What skills is Stephen Bair known for?

Stephen Bair has skills like Technical Writing, Management, Software Documentation, Enterprise Software, User Experience, Cloud Computing, Strategy, Analysis, Saas, Editing, Leadership, Writing.

Who are Stephen Bair's colleagues?

Stephen Bair's colleagues are John Balouris, Melisa Alasia, Scott Randall, Jess Sellam, Angela Ozelski, Colby Cambra, Boris Röhling.

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