-Assistant Store Manager at the Markham, Woodbridge & Brampton locations-Managing people, budget planning and inventory control-Merchandising of store -Worked closely with buyers and vendors to obtain proper inventory-Hired and trained staff-Resolving of customers complaints-Ensure all product is properly merchandised, distributed and up to date-Maintained a strong work environment by holding daily meetings, and training all staff to their greatest ability-Lead team and associates in assisting customers, tasking, and increasing sales and achieving sales targets-Efficient customer service skills through fulfilling all assigned duties such as phone manor, and cash handling/ nightly deposits-Built strong corporate sales within store dealing directly with corporate sales representative

- Managed Hardlines department (Golf clubs, balls, accessories, bags, etc.)-Relayed daily sales budgets to staff to make sure sales plan was met or exceeded-Merchandised department-Received and merchandised all new product-Developed and implemented sufficient product knowledge to ensure pristine customer service-Managed Pro shop to make sure all repairs were done in a timely fashion and to customer expectations

-Managed and trained employees-Store product buying and merchandising-Inventory control-Yearly budget planning-Drove sales, profitability & customer service